Successful organizations are constantly re-inventing themselves by adopting modern business models to transform the journey of work from idea to value realization; by doing so, these organizations are able to create customer value, increase growth and reduce costs. The traditional business models and mindsets that defined how work gets done are being replaced by modern customer-centric value streams, enabled by adoption of lean and agile practices.
We help organizations progress in their journey to value stream-centric ways of working by transforming the tools, business processes, people and culture so that the customer is kept at the center of everything the organization does. This enables organizations to create products and capabilities that can not only manage disruption effectively, but also create disruptions through innovation and achieve business agility by aligning around value and finding the perfect balance of vision and objectives, funding, people, work and processes, products, and services.
Business outcomes we enable through our Value Stream-centric approach
Alignment : We enable customers to connect work to outcomes defined as part of their overarching business strategy, creating synergies and alignment across teams at all levels for a better focus on key outcomes.
Agility : We focus on lean and agile practices not only in delivery but in the entire value stream, from idea to value realization. This can increase efficiency and reduces waste for organizations.
Value : We assist customers in defining, measuring, and realizing beyond traditional business-focused outcomes such as increased revenue and reduced cost to include customer-focused outcomes such as customer value generated.
Business Impacts: Achieve Business Transformation Goals
Typically businesses commit to a transformation only to be told results will happen years in the future. This doesn't need to be the case.
We have helped thousands of customers realize value from their Modern PPM technology investments through our expertise in both defining the business processes and, more importantly, creating technology solutions that can be much better aligned to those business processes.
Operational Excellence: Increased Solution Adoption
Many organizations struggle with solution adoption, resulting in a lower ROI for their IT investments and user frustration.
Our combination of change management expertise and deep technical knowledge helps us set up the solution adoption roadmap that incorporates the steps beyond "flipping the on switch" to include learning, enablement, and coaching.
Business Outcomes: Seamless PPM and Agile
Enterprises can successfully manage disruption, deliver value and achieve business efficiency with the right combination of ITBM solution capabilities for transparent and informed decisions.
We help enterprises transform their traditional work management and PPM (project and portfolio management) practices and adopt agile ways of working. We also help scale into business agility through lean portfolios and managing products or value streams.
Insights and News
Client Success
Client Success
Blogs
Blogs
Prepping for a Pause: PPM Strategies for Disruptions and Interruptions
Prepping for a Pause: PPM Strategies for Disruptions and Interruptions
The Evolution of Work: How Your Organization Can Succeed in the Future by Understanding the Past
The Evolution of Work: How Your Organization Can Succeed in the Future by Understanding the Past
Featured Services
VSI and Reporting Services
By integrating Clarity and Rally with our Value Stream integration solutions, you can get more value with high-priority goals and outcomes, align strategy and execution while maintaining transparency, and get real-time and accurate progress, status and financial data. We connect your Clarity and Rally solutions with other tools across the Value Stream for improved accuracy with inbound and outbound data for included tools.
Assessments
Assessments are an affordable way to get a deeper understanding of the health of the solution, business processes, personas impacted, technology capabilities deployed, dependency and level of integration with other systems in the ecosystem. It provides an opportunity to draw a potential roadmap to reduce technical debt, optimize capabilities, and unlock new value through adoption of modern capabilities and solutions.
Modernization
Whether you are shifting from a project-centered approach to a product-centered one, motivated to move to Modern UX and power up strategy, planning, funding and delivery or need seamless migration of your Clarity solution from on-premises to cloud, we have precise, effective and efficient processes that can help you achieve your goals.
Application Management Services
Give your users the innovation and value demand from application administration, monitoring, preemptive maintenance, and solution adoption to integration and test automation solutions that can reduce time-consuming frustrations and risks of technology failure. Trust our experts to deliver differentiated day-to-day application management services designed to optimize your solution investments.
Solution Adoption
Build your vision with expert assistance with the priorities and roadmap for taking the right steps to achieve your goals, and find enormous untapped value in portfolio management and advanced resource management for both strategic and operational benefit. Go further with advisory and consulting services for the technical, culture and process improvements insights needed to close the gap between business and IT.
Deployment
Value Stream Management solutions drive value through increased transparency and efficiency. We deploy the business-oriented capabilities of Clarity PPM and Rally for identifying value streams, manage lifecycle processes and investment planning, and integrate with agile management and DevOps execution capabilities.
Upgrades
When you’re ready to transition to the latest solution release, our team will perform an upgrade assessment and deliver the technical upgrade. We’ll help you identify benefits, dependencies and risks so that we can tailor your upgrade strategy for an efficient transition. We help you identify and overcome barriers to high performance and more effective processes. If you are considering a move to SaaS, we work with you evaluate options, implement solutions and remove unwarranted complexity for greater PPM maturity.
Global Team Focused on Customer Value
Arun Babu Komalla
Senior Practice Manager, India, Aperture Award Winner for ExcellenceWhen I work with customers, I always focus on customer satisfaction and improving our support to customers. We look for opportunities to help customers address their issues and to help improve adoption of their solutions. Here are few points that we focus on meeting customer expectations:
- Customer Satisfaction
- Meeting SLOs
- Improve MTTR
Ravi Sawant
Global Product Line Head, ITBM, US, Broadcom KnightIn our constant pursuit of providing more value to our customers in their evolution and digital transformation journeys, and with advancing knowledge in the field of modern PPM, one of the key goals of our modern PPM practice is to always be exploring, researching and evolving the business models and frameworks of modern portfolio, strategy and work management. Our experiences working with myriad customers across all industries keeps us grounded, and keeps customers at the center of every decision we make.