Job description:

Environment Managemento Manage on-premises (SharePoint 2016) and SharePoint Online environmentso Oversee web applications, site collections, sites, lists, libraries, and user permissions Integration & Collaborationo Ensure seamless integration with OneDrive for efficient file sharingo Manage and troubleshoot OneNote syncing and integration issues Performance & Maintenanceo Monitor performance and usage statistics across environmentso Plan and execute upgrades, patching schedules, and routine maintenanceo Perform regular backups and manage recovery processes for SharePoint data Migration & Upgradeso Lead migration initiatives from SharePoint 2016 to SharePoint Subscription Edition and Onlineo Ensure data integrity and minimal downtime during migrations Automation & Workflow Solutionso Develop and support Nintex Workflows and Power Automate flowso Evaluate hybrid scenarios for Power Automate; implement on-premises data gateways when requiredo Utilize PowerShell (PnP/CSOM) scripting for advanced automation, reporting, and custom solution development Documentationo Document configurations, processes, troubleshooting steps, and best practices

• To provide required presales support (RFP response, Solution Defense, Customer Presentation)
• To thoroughly understand and analyse the IT Service Management tool to be implemented for the customer project
• To efficiently map the customer requirements to the ITSM tool capabilties; and, design the deisred process for each ITSM tool module
• To ensure that the desired process has been signed off by process owner and accordingly prepare function specification document and application data in adherence to quality and process compliances
• To prepare various types of testing scripts to test the tool and collaborate with other module consultants for data transfer and action triggers from correlated events in adifferent systems.
• To keep oneself updated through the latest developments in concerned skill and domain functions