Job description:

About HCLTech
HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.
Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.

To learn more about how we can supercharge progress for you, visit www.hcltech.com

Site Reliability Engineer Senior Technical Specialist

Job Summary
The Senior Technical Support Specialist with a focus on Site Reliability Engineering (SRE) will be responsible for ensuring the reliability, scalability, and performance of the company's systems and applications. They will work closely with cross functional teams to address technical issues, implement automation, and optimize processes to enhance the overall reliability of the systems.

• Key Responsibilities
  1. Monitor, troubleshoot, and resolve incidents related to system availability and performance.
  2. Implement automation tools and processes to streamline operations and improve system reliability.
  3. Collaborate with development and operations teams to ensure seamless integration of new features or services.
  4. Design and implement monitoring solutions to proactively identify and address potential issues.
  5. Participate in on call rotation to provide support during off-peak hours and weekends.
  
  Skill Requirements
  1. Proficiency in programming and scripting languages such as python, java, or bash.
  2. Strong knowledge of cloud platforms like aws, azure, or google cloud.
  3. Experience with containerization technologies such as docker and kubernetes.
  4. Familiarity with monitoring tools like prometheus, grafana, or elk stack.
  5. Excellent problem-solving skills and the ability to work well under pressure in a fast paced environment.
  6. Strong communication skills and the ability to collaborate effectively with cross functional teams.
  
  Certifications: Relevant certifications in cloud platforms (AWS, Azure, GCP) or DevOps (e.g., AWS Certified DevOps Engineer, Certified Kubernetes Administrator) would be advantageous.