About HCLTech Digital Lending and Mortgages
HCLTech offers comprehensive digital lending and mortgages solutions using our own IP, products, and a partner ecosystem that directly addresses the various improvement opportunities for process and operational efficiency to transform the stakeholder experience. The solution offerings can be consumed either as point solutions or a complete process transformation initiative to deliver unmatched business value, depending on the business case needs.
HCLTech, through a focused team of domain experts, data scientists, and solution architects, can assist through this mortgage lending transformation journey with our solutions set and unique differentiators.
Business situation
Digital Lending and Mortgages: Opportunities to seize
expected to originate for each of the next three years
days is the average time to cash for traditional banks
of the top global banks have some form of partnerships with fintechs
of these partnerships between fintechs and top global banks are related to lending
CSAT score difference between mortgage customers at bank and fintechs/best-in-class industries
HCLTech Solution
Digital loans
Provides an end-to-end digital lending experience and journey for a customer by incorporating transformations across the digital loans value chain (from channels, processes, and core systems)
Key benefits
- Improve CX/colleague experience
- Accelerated customer onboarding
- Increased conversion rate
- Increased wallet share via a lending/mortgage ecosystem
Digital mortgages
Provides an end-to-end digital mortgage experience for a customer by incorporating transformations across the mortgage value chain (channels, processes, and core systems)
Key benefits
- Improve CX/colleague experience
- Accelerated customer onboarding
- Increased conversion rate
- Increased wallet share via a lending/mortgage ecosystem
SME Lending
Digital transformation, next-gen lending operations, building SME lending ecosystems, and offering solutions beyond lending (payments, POS, e-commerce, liquidity, and cash management)
Key benefits
- Accelerated customer onboarding with a reduced lead time
- STP enablement
Lending process automation
Processing reengineering and enhancing process automation by implementing automation & RPA tools
Key benefits
- Increased STP
- Reduced TAT
Mortgage/lending as a service
Moving to a consumption-based model in lending/mortgages leveraging cloud-based platforms
Key benefits
- Capex to Opex and reduced cost
- High flexibility and scalability of the platform
Platform implementation and modernization
Enabling banks to adapt and respond to the digital age by overhauling their legacy systems either by engineering or platform implementation
Key benefits
- Digital/cloud-ready
- Improve CX/colleague experience
Collaterals
Brochure
Success Stories
A leading bank in Australia
HCLTech is the strategic partner with the client to deliver the best home buying experience. For example, we have modernized their loan servicing by conceptualizing and implementing a service layer based on modern technology and isolating the mainframe as a system of record. We are also in discussions with them to create an Innovation Sandbox to enhance the current home buying experience.
A leading financial institution in the UK
HCLTech implemented an end-to-end digital lending solution for the client. The solution was focused on three main pillars – Digitize (digitize processes to respond faster and scale efficiently), Connect (develop more flexible and innovative products to grow business) and Grow (connect seamlessly to customer channels such as digital, broker, and others).
A leading German fintech company
For a leading German fintech company (taken over by a large German bank), we are delivering application and engineering services and solutions for SMEs. This allows the bank-fintech entity to move up the value chain by becoming an ecosystem provider from a financial services provider.
A large global Dutch bank
For a large global Dutch bank, we have implemented a Digital One lending platform for SME lending operations using a modern technology platform. This platform optimizes the long-term usage and maintenance of IT application and infrastructure assets.
A leading Swedish Bank
For a Swedish bank, HCLTech was responsible for the solution design and development of a common lending platform to be rolled out across eight countries in Europe and the UK.