HCL Technologies, a leading global technology company, will launch its innovative InFusion THoR (Touchless Hospitality & Reservations) solution at Dreamforce 2022. The digital hospitality management solution transforms the user experience by enabling distinctive QR codes that act as room keys and allow guests to access concierge services.
The post-pandemic world is seeing growing demand for touchless solutions. InFusion THoR is a game changer for the hospitality industry, which is looking to offer contactless experiences that mitigate health risks to guests and personnel.
InFusion THoR comes with smart management mechanics that seamlessly integrate smart-tech Alexa to keep track of room inventory, waste management, and water conservation management. This feature improves operational efficiency and enhances customer experience.
With the scalability and reliability of Salesforce Cloud, InFusion THoR also tracks visitor preferences and incorporates a loyalty management function with information from several external sources, such as myHotelshop. The solution is mobile-compatible and can be tailored to the needs of all verticals of the hospitality industry.
For further details, please contact:
Meenakshi Benjwal, Americas
Elka Ghudial, EMEA
Devneeta Pahuja, India and APAC