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What is our SuccessFactors AI chatbot?

SuccessFactors AI Chatbot is like your digital HR Business Partner, an automated interactive solution that allows seamless interaction with employees while responding to their queries. Bots imitate conversation with a real person and rely on artificial intelligence. They have ushered in a new era in the way enterprises work, making processes simple, intuitive and engaging. Bots are constantly enhancing user experience and user engagement. ‘Our SuccessFactors AI Chatbot’ is configured for multiple SuccessFactors scenarios cutting across all Success Factors module, right from Employee Central to PM-GM to RCM, and has been extended to newer modules like Employee Central Employee Well Being.

The benefits:

• Enhanced employee experience
• Simplified query handling
• Enables HR resources to dedicate more time to critical tasks

How HCL makes it possible:

What is HCL’s Base90 for Life Sciences?

Providing up to 90% of industry processes out of the box, Base90 is a pre-configured SAP solution that closes industry gaps in SAP S/4HANA best practices and significantly reduces overall project timelines by up to 40%.

Based on best practices gathered from decades of experience working in Life Sciences, Base90 drives high adoption of standard processes, allowing the project team to focus on opportunities that deliver strategic differentiation and value to your organization.

The benefits

• Access to industry-specific pre-configured templates, solutions, and enhancements
• Accelerates the project design and validate phase by up to 50%
• Improves the return on investment through cost-time benefits

Download the brochure to know more about HCL’s Base90 for Life Sciences.

What is Utilities Engage 2.0?

21^st century Utilities are moving towards an era where customers want to connect with their Utilities provider in a more automated, intelligent, self-managed and secure ways. In response, HCL Utilities Industry Practice has released Utilities Engage 2.0, a reusable industry template, built on the latest SAP platforms including: S/4HANA, Hybris and SAP Cloud Platform. This solution accelerator encapsulates HCL’s vast experience in this field, while adopting leading technologies such as IoT, Automation, and Machine Learning to come up with a pre-built library of industry specific IP and applications.

The Benefits:

• Access to millions of potential customers through trusted channels
• Lower customer acquisition costs
• Higher customer satisfaction and sales
• Faster creation and adoption of new product lines

What is Connected Field Service & Asset Management solution?

HCL Connected Field Service & Asset Management solution enables organizations to display all their maintenance assets and maintenance works orders in a spatial environment. The work management process seamlessly flows from the point where the incident is reported to assessment, planning, execution and subsequent inspection through a mobile application. This packaged solution offers a full understanding of asset by class costs including labor, material and service cost. The solution is designed to be utilized in various industries such as mining, utilities, constructed assets and any linear asset environment.

What is Smart Logistics for High Value Assets?

Having trouble tracking your assets, HCL Smart Logistics for High Value Asset, powered by SAP Leonardo provides a solution to track assets in real time. Utilizing Hybris, SAP Leonardo Blockchain and IoT services, the solution transforms the way enterprises manage the inventory levels and integrity of their highly specialized assets with role-based access & visibility to inventory, location and integrity of assets in real-time.

HCL DRYiCE Lucy can integrate with any of the enterprise application seamlessly. Lucy can imitate conversation with a real person making processes simple, intuitive and engaging.

Benefits:

• Cut down on the emails that your business receives.
•  Provide faster around-the-clock feedback for common customer questions.
•  Enable your customer service agents to dedicate more time to resolving more complicated customer issues

What is smart logistics solution for moving asset?

HCL’s smart logistics solution for moving asset is a cloud based solution that provides detailed trip overview, efficient scheduling of trips for timely delivery, real-time trip monitoring and reporting, a comprehensive driver’s logbook, basic vehicle monitoring and integration with order management and supply chain management systems—all that is required to make the delivery and logistics management more efficient.