
Delivering exceptional B2B and B2C customer experience
For a global leader in industrial tools and hardware


Standardizing business processes for improved customer engagement and experience
We implemented a compliance-driven migration and automation for a US-based financial services holding company

Modernizing business operations for a major South American bank
Accelerating performance and enhancing customer-centricity with experience transformation

Data center transformation by migration to Azure
Leveraging IT and improving the end customer experience.

Simplified contact center user experience
HCLTech enhanced the client’s customer experience delivery capabilities through like-to-like contact center migration

Accelerating customer engagement with automation
HCLTech transforms operations for a leading consumer goods company, leading to streamlined processes, compliant documentation and data automation

Transforming digital services for seamless customer experience
HCLTech unified IT systems, improved operational efficiency for a Dutch multinational corporation

Revamped brand presence and product experience
Transforming brand presence and product experiences with innovative strategies, engaging designs, and seamless user journeys to drive customer connection and business growth.

Improving Customer Experience Through Enhanced Network Insights
Enhancing network performance monitoring and troubleshooting with GenAI to effectively address issues and reduce customer churn.

Improving Customer Experience and Operation Excellence for a Fortune 500 company
The company struggled with manual processes and high dependencies on process SMEs. We leveraged our Business Transformation Framework to improve CX and OpX to speed up decision-making.

Streamlining e-commerce integration for enhanced customer experience
HCLTech helped Optimize operations for enhanced customer experience through E-commerce Integration