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Revolutionizing Customer Experience with HCLTech's Agile QSR Approach
Case study

Revolutionizing Customer Experience with HCLTech's Agile QSR Approach

Explore how a US restaurant chain enhanced customer satisfaction and operations using our AI/ML, IoT and cloud-based solution.
Redefining customer experience for an African technology group
Case study

Redefining customer experience for an African technology group

HCLTech implemented a seamelss ecommerce portal that enabled self-service
Streamlining clinical research and a better patient experience for a global phar
Case study

Streamline clinical research and patient experience

HCLTech increased trial participation for a large pharmaceutical
Success story on how HCLTech reimagined instore experience
Case study

Redefining instore experience with data driven transformation

HCLTech boosts revenue and customer satisfaction for an American convenience store chain
Redefining in-store experience through data-driven transformation
Case study

Redefining in-store experience through data-driven transformation

We boosted revenue and customer satisfaction for an American convenience store chain
Standardizing business processes for improved customer engagement
Case study

Standardizing business processes for improved customer engagement

HCLTech implemented a compliance-driven migration for a US-based financial services holding company
Improving customer experience through streamlined global IT operations
Case study

Improving customer experience through streamlined global IT operations

Maximize IT Modernization
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Case study

Transforming E.ON’s customer experience with a new digital sales platform

We transformed E.ON’s customer-oriented business processes in response to a competitive and rapidly evolving market
Offering seamless customer experiences with data-driven ease
Case study

Offering seamless customer experiences with data-driven ease

HCLTech delivered agility and data scalability to a renowned financial customer

Redefining customer experience through new-age customer relationship management
Whitepaper

Redefining customer experience through new-age customer relationship management

Centralizing the CRM strategy: Current business challenges
The Future of Customer Experience
Whitepaper

Future of Customer Experience (CX): Automation, Analytics and Agent Enablement

In this whitepaper with Avasant, we explore how contact centers have evolved into the next frontier of customer experience and define strategies to ensure a positive and seamless CX.
Experience unmatched thrill with 5G-empowered theme parks
Whitepaper

Experience unmatched thrill with 5G-empowered theme parks

Transforming customer experiences using 5G