Making business easier by smartly adding intelligence to applications

Centralizing the CRM strategy: Current business challenges

In this whitepaper with Avasant, we explore how contact centers have evolved into the next frontier of customer experience and define strategies to ensure a positive and seamless CX.

Empowering organizations with advanced analytics capabilities

HCLTech Advantage Analytics, powered by AWS data services, integrates AI and ML to enhance the BI experience.

Unleashing decision intelligence through advanced Analytics and Alteryx

Harnessing the power of AI and analytics for enhanced total experience

Discover how our AI and ML solutions can help you democratize data use and become data-driven and customer-centric.

AI-enabled insights to transform customer experience

Enterprise quality insights and intelligence platform ensures global quality in life sciences via real-time monitoring, data ingestion, and cloud-based enterprise insights.

HCLTech's Rapid Analytics, powered by SAP Analytics Cloud (SAC), allows users to quickly create new visualizations through self-service functionality — letting them model new scenarios on the fly.

Reduce average handle time, improve first call resolution and achieve increased customer satisfaction