Sorry, you need to enable JavaScript to visit this website.

What is Business Process Outsourcing ?

Technology Q&A


What is Business Process Outsourcing ?

Business Process Outsourcing (BPO) is the process of a service provider managing various aspects of business activities: the people associated with the business process, the associated and underlying technologies and the IT support staff for an organization. It helps the organization focus on its core competencies, reduce operating expenditure and improve its bottom line. BPO offerings are basically categorized into two major categories, i.e. horizontal offerings (industry specific offerings) and vertical offerings (domain specific offerings).


This white paper depicts how the SCOR modeling can be done in real life for the supply chain of a Hi Tech manufacturer. Through SCOR modeling important KPIs are identified and best practices comparison is being done to identify what enhancement is required. Manufacturing organizations can get real benefit from this white paper by understanding the methodical way to analyze the current state and set the future directions through proper enhancement