Democratization of automation, post-pandemic | HCLTech


Demand for automation has been rising among enterprises, with existing buyers seeking to scale and new ones seeking to make fresh investments. The impact of COVID 19 has led to further acceleration in demand for automation across enterprises with business continuity becoming a key driver in addition to cost savings and operational efficiency. As a result, the Intelligent Automation market is expected to grow at 50 - 60% growth rate annually for the next two years, bringing greater business outcomes to enterprise adopters.

Join the experts from Microsoft, HCLTech and Everest Group to explore how with the right set of enabling initiatives, enterprises can help enhance the adoption of automation through their business user community, and exponentially scale their automation outcomes.

Core discussion topics:

  • What are the key impacts of COVID-19?
  • How automation ecosystem has expanded beyond RPA?
  • Understanding methodologies to achieve broader transformation outcomes through automation
  • Insights on how organizations are enabling citizen developers to achieve broader automation goals

Meet The Speakers

  • Joy Trajano | Director, Marketing Operations, Microsoft
  • Ashvini Sharma | Group Program Manager, Microsoft
  • Jason Skelton | Sr. Group Marketing Tech Manager, Microsoft
  • Siddharth Gandhi | Director, Digital Process Operations, HCLTech
  • Rachit Chawla | Director, Digital Process Operations, HCLTech
  • Anil Vijayan | Vice President, Everest Group
  • Amardeep Modi | Practice Director, Everest Group


Wednesday, May 26, 2021
Register for recorded webinar
Introduction to the speakers
Joy Trajano
Joy Trajano
Director, Marketing Operations, Microsoft
Joy has been with Microsoft for the last 13 years and is currently a Director in Worldwide Marketing Operations leading the Infrastructure Management capabilities for global field marketing.  She leads a team of technologists and analysts driving intelligent automation across multiple capabilities in marketing execution, CRM, reporting, and support.
Ashvini Sharma
Group Program Manager, Microsoft
Ashvini is a Group Program Manager in the Power Automate engineering team at Microsoft. His team builds features that helps customers accelerate their automation initiatives, including automating applications that have no APIs (RPA). Prior to joining this automation effort, he worked in various capacities on Microsoft’s BI initiatives including a few years in the Excel team, his favorite application. He’s been with Microsoft since 1997.
Jason Skelton
Jason Skelton
Sr. Group Marketing Tech Manager, Microsoft
Jason champions the Cloud Marketing and Global Demand Center's Intelligent Automation efforts, including management of FTE Team and vendor service providers. He also leads cross-company steering committee that includes business stakeholder, IT, and product engineering, for the purpose of prioritizing automation efforts across Cloud Marketing.
Vice President, Everest Group
Anil Vijayan
Vice President, Everest Group
Anil Vijayan is a leader in the Business Process Services and the Service Optimization Technologies teams. He assists clients in two significant areas:
  • Technologies such as Robotic Process Automation (RPA), Artificial Intelligence (AI), and process mining that are disrupting the way global services are being delivered
  • The HR and talent services value chain, including payroll, benefits, HR technology, multi-process HR outsourcing, learning, permanent and contingent talent acquisition, and broader talent management
Anil’s responsibilities include leading Everest Group’s HR Outsourcing (HRO)Contingent Workforce ManagementManaged Service Provider (MSP) and Service Optimization Technologies (SOT) offerings. Prior to joining Everest Group, Anil was with Ernst & Young’s advisory business. He holds an MBA from the Indian Institute of Management, Ahmedabad.
Practice Director, Everest Group
Amardeep Modi
Practice Director, Everest Group
Amardeep Modi is a member of the Service Optimization Technologies (SOT) team and assists clients on topics related to technologies such as Robotic Process Automation (RPA) and Artificial Intelligence (AI) that are disrupting the way global services are being delivered. Amardeep’s responsibilities include leading Everest Group’s Service Optimization Technologies (SOT) membership offering. Prior to joining Everest Group, Amardeep was a Business Analyst with Deloitte Strategy & Operations. He holds a Bachelor’s degree in Technology from the Indian Institute of Technology Bombay.