Emergence of the value ecosystem
Industry 4.0 was built around a unidirectional flow of intelligence connecting operations and processes, stakeholders, and smart products and services. The fundamental flaw with this approach is that it made quick iterative improvements virtually impossible – leading to poor responsiveness, process and service inefficiencies, and a lack of visibility for all stakeholders involved in the value chain.
A cognitive ecosystem enables sharing of real-time intelligence across digitally interconnected systems and stakeholders, powered by a fully integrated digital thread. This is achieved through advanced technologies such as digital twins, 5G/AR/VR, hyperscalers, Blockchain and more, that enable the modeling, identification, and analysis of vulnerabilities and opportunities to capture value iteratively and quickly – feeding off the shared intelligence.
Industry NeXT by HCLTech builds on the Industry 4.0 foundation and enables global organizations to uncover transformational business potential by creating a cognitive ecosystem of connected experiences, resilient operations, and responsible business practices that power the next era of physical and digital products and services. It helps businesses realize their strategic goals and create differentiated value through the confluence of the next-gen workforce, integrated phygital assets, smart facilities, and sustainable operations powered by expansive digital interventions.
Industry NeXT redefines business by helping organizations transcend functional silos and harvest the collective intelligence generated by the ecosystem.
As businesses move through this journey to resilience, they will shift to ecosystem-led integrated value delivery models driven by stakeholder collaborations at an unprecedented scale.
Industry NeXT offerings
Industry NeXT by HCLTech provides a direction to customers to digitally reinvent and future-proof their businesses and move through this journey by dynamically managing their overall ecosystem and sub-ecosystems. It also offers ecosystem stakeholders the flexibility to leverage a ‘plug-and-play’ set of solutions aligned to core areas of the value ecosystem, helping them reduce cycle time, accelerate permeable innovation, optimize costs, and build closed-loop sustainable processes.
Asset performance management and tracking, predictive quality, smart edge, insights and analytics, digital twin, and product development and quality
Smart Integrated Operations (SIO), insights, Extended Reality (XR), solutions, Dynamic Ecosystem of Connected Devices (DECoDe), and Blockchain
XR solutions, Real-time Manufacturing Insights (RMI), SIO, Private cloud, Zero-Impact Platform (ZIP), smart production systems, asset and WIP tracking, insights and analytics, and cobots
Cognitive supply chain twin, Track and Trace, Smart Warehouse, cold chain and container tracking, distributed ledger, and Platform as a service (PaaS)
XR solutions, integrated MRO, MRO tracking, DECoDe, SIO, Diagnostic, Prognostic, and Health Monitoring (DPHM), asset performance management, product insights, and Fleet Track and Trace
Workforce Safety, XR,
IoT-enabled Sales and Operations Planning (S&OP), ZIP, Unified Manufacturing Platform, PaaS, Plant WorkBlaze, DECoDe, IT/OT convergence, private LTE, 5G, and cobots
ZIP, Track and Trace, waste management, smart Edge, Cloud, operational insights, DECoDe, and Platform as a Service
Industry NeXT is driving long term benefits for the next-gen ecosystem.
Resilient, flexible, and sustainable businesses backed by intelligent technologies to ensure cognitive supply chains, digital services around smart products, and autonomous operations
Improved net-zero operations
A robust governance model helps global companies come together and simplify the action plan for driving net-zero goals, operations, and transparency across stakeholders
Smart autonomous systems, cobots and immersive solutions will enable the workforce to focus on strategic activities, while also digitally accentuating them
From bottom-line to top-line
New products and extensive service offerings across the ecosystem will power the top line, while intelligent automation will directly impact the bottom line
Industry NeXT is backed by cross-industry success stories.
HCLTech has implemented an insights-based IoT solution by leveraging digitization, image analytics, and robotics to capture data on the cloud and deliver insights across the value ecosystem. AI/ML technology is helping predict machine parts maintenance and replenishment, reducing energy consumption. Real-time analysis of raw material sample's quality is also helping reduce wastage by adjusting industrial processes – thereby underlining the customer’s commitment to their sustainability goals.
- 93% aftermarket share captured through digital services
- 75% increase in machine uptime
- 30% reduction in energy consumption
- 30% reduction in waste
HCLTech has implemented a unified IoT-led end-to-end secure platform for hybrid industrial kitchen devices. It has enabled the digitization of various enterprise processes – reporting and analytics, equipment menu management, food integrity, quality among others. These cloud and Edge based digital services were coupled with applications with role-based access and are helping streamline operations and processes of their end customers.
- Significant revenue unlocked through ‘data-as-a-Service’ offering to end customers
- Improved portfolio of smart products, powered by real-time equipment usage intel
- Connected digital services helped optimize costs and reduce field visits
The Dynamic Ecosystem of Connected Devices (DECoDe) platform by HCLTech is helping consolidate the fragmented ecosystem of 50,000 + peripheral devices into one common platform. This is on top of the remote as well as local devices management services and rapid scale capability that the solutions are bringing in for our customer. A digital cockpit has also been implemented to manage digital workplace operations via proactive monitoring and asset management. HCLTech has also deployed a self-service and automation tools-suite to improve employee productivity.
- 30% expected reduction in device onboarding time
- 25% reduction in device down time
- 20+ device families are being managed seamlessly