Objective:

• HCLTech’s offers standardized and complete processing of all Payment transactions including domestic & cross border, mass & high value payments, SWIFT based Multi-currency payments.
• Our payment processing also includes formatting, validating, routing, accounting and charging.

HCLTech Solution:

• HCLTech’s ISO20022 based application for European mass payments covers SEPA CT, SEPA DD-core, SEPA DD-B2B and SEPA Direct Debit (SDD) mandate management.
• Our offering extends to BIC based Analytical & Routing, Interfaces to bank’s core accounting systems & various payment gateways and web-based history of all components.

Benefits:

HCLTech solutions ensure regulatory compliance, total payment management, efficient and effective straight through processing of Global Electronic Payments, cost effective solution for SEPA that meets growth opportunities and ensures customer success.

• ISO 20022 based application covering SEPA CT, SEPA DD-Core and SEPA DD-B2B.
• SWIFT based Multi-currency Payment and BIC based Analytical & Routing

Objective:

• Industry initiative was to build real-time payments capability on top of fragmented and poorly integrated systems.
• The challenge was that most payment processing was silo based and linked to channel & product systems.

HCLTech Solution:

• HCLTech offered a centralized payment hub service that eliminated silo based payments logic from channels, core systems, and legacy payment systems that supports processing of BACS and FPS payments in the same hub.
• Multiple workshops were conducted with various stakeholders to explain the FPS architecture for processing of FPS payments, settlement and liquidity features, security features, functionalities of various components in the FPS system architecture.

Benefits:

• Faster Payment capabilities (Real-time payments) across multiple incoming channels via single Payment processor.
• An architecture blueprint created by HCLTech supports progressive development of a Payment Services Hub covering for payment types.
• Enabled the bank with flexibility and scale of operations by implementing the payment Hub.
• Elimination of silo based payments through centralized payment hub service

Objective:

• HCLTech’s Flagship global Internet Banking product for Corporate customers / Financial Institutions supports the Global Cash Management business.
• We engage deeply with our clients in areas such as application development, product support, quality assurance and deployment & environment support.
• HCLTech solutions cover payments, collections, trade services, loans & investments, pooling, netting, liquidity management, reconciliations and reporting functions.

HCLTech Solution:

• 10+ years of engagement with the client with a peak team size of 250
• 4 scheduled releases; 8 maintenance releases; 10.000 person days of effort each year
• 9,000 Corporate Customers ; 90,000 users ; 3.43 mn transactions per month with total Value of USD 600 billion
• Messaging Standards: SWIFT, EDIFACT, ISO – 20002
• Technology: Java/J2EE/JSP/EJB 2.0, Oracle 10G, Informatica 6.1, WebLogic 8.1, MVC architecture, IBM MQ Series, Perl/CGI, Pro * C

Benefits:

• Managed Services model – Cost benefits and streamlined development and support
• White labeled solutions for 5 banks – New business avenues
• Re-usable development framework – Faster time-to-market
• Architecture re-engineering from legacy to J2EE Technology – Cost benefits and application scalability
• Best practice implementation for front & back office efficiency

Objective:

• Technical issues which had no impact on the business caused unidentifiable slowdowns for customers which due to redundancy processes.
• Effective root cause analysis was hard to do given the breadth and complexity of the landscape

HCLTech Solution:

The client engaged with HCLTech’s iControl / Business Flow Monitoring (BFM) to understand the business performance in real-time so that any degradation could be communicated to business ops ahead of customers reporting the same issues.

Benefits:

• Mapping of business process and setting key targets along each of the steps allowed PS to understand when and where issues occurred.
• Used this data to improve the root cause analysis being performed by support teams.

Objective:

• Customer was moving towards a new payments architecture “Unified Payments Capability (UPC)”
• Customer was looking for Centralized core platform for payments processing and logic, utilizing a 3rd party product framework
• To simplify payments landscape and replace legacy payment system with the capabilities available in UPC
• Provide ability for bank’s business units to adapt rapidly and cost efficiently in response to changes in the business environment.

HCLTech Solution:

• Implemented multiple components of payment hub in partnership with product vendor utilizing its product knowledge
• Extended and configured the platform to achieve desired capabilities in the bank
• Provided the flexibility and scale of operations, required to implement payment hub. Helped bank to run multiple projects in parallel and meet critical timelines
• HCLTech’s know-how on the upstream and downstream interface systems, helped in completing required system integration activities successfully
• HCLTech Provided overall program management & solution leadership; and payment product vendor provided necessary resourcing to support implementation

Benefits:

• Operational gains derived from a simplified and unified architecture:
• Lower cost of support and maintenance
• Lower cost of application development (changes)
• Faster processing times
• Predictability of the payments process – i.e., significantly improved availability, and, in the event of any issue, a much-reduced resolution time.
• Agility and speed of responding to market and regulatory changes – eg. the industry-wide New Payments Platform (NPP).