HCLTech deployed MyCloud to streamline the server provisioning roadmap for a leading manufacturer. The client achieved complete manual-process automation and improved SLA adherence rates.
Seven commandments to reimagine the it service desk
Service desks must recalibrate to emerging trends and dynamic consumer demands. HCLTech outlines 7 commandments for the evolution of IT support.
Decoding successful IT Automation
IT leaders must assess organizational IT requirements and available tools before determining a deployment roadmap – HCLTech demarcates 6 challenges on the road to automation.