Qualification Required:

• Responsible for managing corrections and re-bills related to disputed invoices, credit notes, and debit notes for clients. 
• Ensures all processes and documentation comply with internal controls and company policies

Roles and Responsibilities:

• Review and manage invoice batches prior to posting and disbursement.
• Ensure contract billing events in Salesforce (SFDC) are correctly entered and matched with invoice batches in the ERP system.
• Track and resolve pending contractual or billing issues by collaborating with relevant departments.
• Monitor and action tasks within the SFDC Case Management System on a daily basis.
• Process manual invoice corrections and credit memos as needed.

Technical Expertise:

• Strong time management skills
• Strong communication skills
• Problem solving mindset
• Advanced English proficiency (Required)
• Proficiency in Microsoft Excel and Office Suite (Required)
• Preferred Salesforce experience or any other ERP (Oracle, Siebel, PeopleSoft, SAP, etc.)
• Preferred finance background (either through job experience or studies)

Required Skills:

• Proficiency in English (Required)
• Good knowledge of the Order-to-Cash (OTC) process (Preferred)
• Strong analytical and problem-solving skills (Required)
• Comfortable using new technologies (Preferred)
• Flexible and adaptable to change (Required)
• Strong verbal and written communication skills (Required)
• 3–4 years of experience in Cash Application, Collections, Payables, or Billing (Required)
• Experience reviewing contract terms and customer quotes (Preferred)
• Ability to work in multiple accounting systems (Required)