Qualification Required:

• Manage the end-to-end process of entering and validating sales orders across multiple systems.
• Ensure data accuracy, regulatory compliance (e.g., ATF), and seamless coordination with Sales, Finance, and Operations teams.
• Maintain order turnaround timelines, resolve discrepancies, and provide administrative and order processing support in a fast-paced, dynamic environment.

Roles and Responsibilities:

• Enter and validate sales orders in CRM and ERP systems.
• Maintain data accuracy and compliance with regulatory requirements, including ATF regulations.
• Process orders within established SLAs (48 hours).
• Collaborate with Sales, Operations, and Finance to resolve order-related issues.
• Provide end-to-end support for distributors and internal stakeholders.
• Manage order queues, generate reports, and ensure workflow efficiency.
• Escalate complex issues to the Team Manager as appropriate.
• Provide backup coverage during team member absences.
• Support special projects, process improvements, and administrative initiatives.

Technical Expertise:

• Strong attention to detail and accuracy (Required).
• Excellent time management skills (Required).
• Effective communication and interpersonal abilities (Required).
• Proven ability to work cross-functionally and resolve order-related issues (Required).
• Adaptability to evolving processes and product offerings (Required).
• Positive, proactive, and team-oriented mindset (Required).

Required Skills:

• High School Diploma or equivalent (Required).
• 2+ years of experience in order entry, data entry, or related administrative roles (Required).
• Experience with Salesforce CRM or similar platforms (Preferred).
• Project management experience (Preferred).