Our client is a Dutch multinational chemical company creating paints and performance coatings for industries and consumers worldwide. The company has activities in more than 80 countries and employs over 32,000 people. Our client had recently migrated its website design and development activities from Drupal to AEM platform. It was in dire need of continuous L2/L3 support for the migrated websites in production. HCLTech worked closely with the organization to support and enhance its websites in a more effective way with support-defined Service Level Agreements (SLAs).