The client is a 100+ years old US-based Global 500 company with the following business challenges:

• Business disruptions caused by interruptions to SAP Service due to human error.
• Lack of adequate controls allowing execution of unauthorized critical commands on Linux servers leading to security gaps.
• Absence of a secure, auditable, and efficient way to manage the authorization process for executing critical commands.
• Inadequate logs and audit of who executed which commands

By working closely with the customer and collaborating with BeyondTrust professional services, HCLTech was able to deliver a robust and a comprehensive security solution that addressed the customer's existing challenges and enhanced their efficiency.