- Expert resources, worldwide
- Global workforce with diverse experience
- Key certifications and industry expertise
- Average 15 years’ experience implementing Symantec solutions
- Access to resources in Enterprise Studio, HCL Technologies, and Broadcom for extended support
- Design and architecture
- Install, configure, and optimize
- Process and procedure development
- Lifecycle program development
- Residency services: full-time and fractional
- Cyber maturity and risk assessment
- Business continuity planning
- Policy development and review
- ICS/IoT assessment
- SOC Assess/Design/Review
- Product Integration Maturity Assessments
Security Consulting Services
Symantec consulting services at Enterprise Studio by HCL Technologies is the leading provider and preferred services partner for Broadcom Symantec Enterprise Security solutions. Our consultants are among the most experienced Symantec security experts in the world, providing training, proactive planning and risk management, and deployment, configuration and assessment solutions.
We have the experience, expertise and industry intelligence that can help you better architect, design, implement and optimize your security solutions and processes. Using our knowledge of threats, our consultants utilize the unique value of Symantec products to implement a stronger security infrastructure. We guide you toward solutions that match the outcomes you are striving to achieve, and we leave your teams with the knowledge to maintain and mature your security environment on their own when an engagement concludes.
Interactive workshops for increasing understanding of the current state of the market, empowering business expansion, program maturity, architecture maturity, policy compliance, reporting capabilities, automation/orchestration, and other integrated cyber defense elements that impact your security portfolio.
These workshops can lead to outcomes such as improved user experience, increased quality and value of the data used to drive decisions and charting business processes and workflow automation implementations that may help reduce effort.
Whether you are developing from the ground-up, or need a review and recommendations, our consultants can provide guidance on how structure your security program. Assessments typically include defining goals, governance structure, defining/creating process and procedures, defining how to integrate both technical and operationally with other IT and security solutions, and working with your teams for a strong, long-term viable, security program.
This engagement helps you gather requirements, develop a security architecture and deliver a detailed strategic and technical design in support of your security solution implementation.
Regulatory and Data Element Assessment
Understand the current state of data element risk across your business – whether local, regional, national or global. Insights into what data elements are critical to your operations, regulations that impact you, where data elements intersect with these regulations, impact to the business if these elements were breach, and where these elements are located.
Includes workshops, documents review, empirical testing using our tools to find and validate data element location.
Phased engagement for stakeholder management, process optimization, user preparation, training and education, communication planning, performance management, baselines.
Custom Education and Knowledge Transfer
1-2 week engagement assesses current skills and identifies possible gaps. Our experts spend time with staff for functional knowledge transfer sessions and recommend appropriate training.
At-your-service advisory service for your unique needs. Guidance for solution management tasks or implementation, available in one-week increments.
Trusted Advisor services are ongoing services that bring the elements of years of domain expertise coupled with transparency to help you solve critical business problems with leading technologies.
Our trusted advisor relationships have a solid track record of delivering positive business outcomes and technology leadership.
Symantec resident consultants are product specialists who fill the need for dedicated, hands-on technical expertise and thought leadership to operate, support and enhance Symantec solutions.
Benefit from solid security strategies for risk avoidance based on a custom program that views the entire security posture and architecture.Our experts will spend time with staff for functional knowledge transfer sessions, and recommend the appropriate Education courses most relevant to your needs.
Plus, these experts can extend the strength of your team talent, optimize Symantec solutions, and access the broader bench of Symantec, Enterprise Studio and HCL resources, experience and tools.
Symantec Technical Services
Our consultants are respected for their deep experience in architecting, deploying, and operationalizing the Symantec security portfolio. Services include architecture, design, implementation, configuration, and tuning services for deployments that provide coverage that can support efficient response and reporting.
Improve operational efficiency, identify opportunities for improved performance and reduce overall risk with regular reviews of current state Symantec product architecture, deployment, policies, and programs.
Review of the technical structure of the deployed solution and the functionality provided, review operational strategy and procedures, and conduct a training needs analysis of the support staff.
Keeping current on product releases can deliver measurable benefit when you take advantage of new functionality and features to make security a competitive advantage.
Plan for your upgrade to the current product release with a 2-3 week service that can speed up transition and migration planning with disciplined and proven assessment practices.
Recommendations are incorporated into a migration strategy and plan designed to minimize risk and service disruption.
We can work with your team to help you make an efficient transition to the current product release. Our experts provide a clear upgrade approach designed to reduce both the risk and the burden on your staff so you can focus on your business.
Our technical services focus on integrating, operationalizing and transitioning the solution to your team and benchmarking against the Symantec Maturity model.
By engaging early, we can better evaluate how Symantec technology is being used in critical areas, benchmarking current state and desired state. During production deployment, we then take a back seat so your resources can lead while lowering overall costs.
AMS (Application Management Services)
AMS (Application Management Services)
AMS (Application Management Services) provide a flexible engagement model so you can focus on what's most important to your business.
Supporting Broadcom enterprise solutions both in the cloud and on-premises, Enterprise Studio experts deliver a wide range of services, from exceptional production support to adoption services, guided by an organization‘s need to get better outcomes and unlock value.
AMS provides an SLA-based service with a maturity model approach and support levels focused on the business outcomes customers need and expect.
- Flexible engagement model for selecting types of services required to focus on superior customer experience
- Access to Enterprise Studio Services experts, with unsurpassed knowledge of Broadcom solutions and operation
- 24h, 24x5, or variable support to address the needs of dynamic IT environments
- Proactive improvements and enhancements to optimize value and drive broad solution adoption
- Delivery from a secure facility for the safety of customer‘s critical data and IT assets
Multiple AMS options available. All include monitoring, architectural guidance, upgrades and version currency, premium content library, eLearning and custom content development.
Ready to talk about how we can help your organization?
Our team is ready to start the conversation with you about your organisation - and how we can create a successful future together.
About Enterprise Studio
Enterprise Studio by HCL Technologies provides IT solutions and services to thousands of customers across many industries. We specialize in helping organizations address the challenges of optimizing their technology and transformations.
We use a blend of deep technical skills, advisory and consulting expertise to help you navigate the complexities that come with competing in an inter-connected world. By addressing IT challenges while enabling business and cultural transformation, your IT and business teams can achieve better, more predictable outcomes with long-lasting benefits.
Our global team across North America, Europe, Latin America, India, Australia, and Asia has a relentless focus on customer centricity. Our team’s expertise, built upon decades of experience across digital advisory consulting, IT business management (ITBM), cybersecurity, and AIOps, can help you move quickly from idea to value as you build, integrate and adopt resilient enterprise solutions.