Overview
The Global Business Services (GBS) segment is a key transformational driver – enabling scalable enterprise operations and efficient vendor-relationships. To identify areas of potential innovation within the domain, SIG & Outsource partnered with KPMG – initiating a series of conferences titled the GBS Roadmap.
The 2017 forum – to be held on March 2, in Zurich – promises the following insights:
- Deeper industry learnings - peer discussion and proven success stories
- Smarter trend analysis - thought leadership sessions with GBS pioneers
- Stronger partnerships with luminaries - a concluding cocktail reception
HCLTech is proud to be a Gold Sponsor and leading contributor at GBS 2017 – at our booth, we showcase DRYiCE Lucy – the next phase in service automation, powered by IBM Watson’s AI proficiencies and the voice-recognition capabilities of Amazon’s Alexa. Further, VP & CTO Alan Flower will examine the role of AI, IoT and Digitalization in shaping ‘Industry 4.0’-driven GBS models.
Book your complimentary seat at GBS Roadmap 2017 and explore how we architect intelligent IT services, supporting the evolving business curve.
Speaker

The CTO for Europe, Middle East and Africa, Alan Flower is a key innovator at HCLTech: aligning Automation, AI and Analytics to enterprise IT goals. He helps harness the power of Digitalization – partnering with global tech-leaders to define a transformation roadmap built around IT. At the cutting-edge of digital trends, Alan is a part of the British Computer Society and the UK Institute of Enterprise and Entrepreneurs. Before his stint at HCLTech, Alan worked with industry heavy-weights like IBM and HP, as well as several disruptive start-ups. His unique expertise blends hands-on tech experience, with visionary thought leadership.