Cognitive solutions and machine learning are turning traditional analytical solutions and increasingly complex, manual processes obsolete. IDC believes that the ability to harness cognitive analytics will be a key differentiator that will determine success or failure in the future. We can no longer imagine business without data, but we can't yet imagine what that data can tell us. This may be exactly what cognitive and artificial intelligence (AI) systems offer.
Every major financial institution in the UK and Northern Europe has announced their push for the cognitive and AI era. We have seen first rollouts of automated channels, initiatives to leverage machine learning to fight cybercrime and fraud, compliance automation, as well as slowly moving towards realtime, dynamic and personalised marketing.
Join us to discuss the key challenges and share best practices with your peers, focusing on questions such as:
- What is the opportunity around artificial intelligence and how are financial services organisations investing to get the most for their money?
- What does it take to make machine learning and cognitive solutions work in your organisation?
- How do you ensure that the changes you are making are in line with what regulators expect and prepared for the data privacy and security pitfalls of cognitive?
For almost a decade Thomas has covered financial services in the Asia Pacific region for IDC and other research houses, before relocating to IDC Europe in 2016. Highlights of his work at IDC Asia Pacific include consulting engagements with financial institutions and IT vendors spanning go-to-market strategy, market sizing, technology roadmaps, vendor selection, RFPs, and feasibility studies to assess joint ventures.
Before that, Thomas was the content lead for Timetric in Asia Pacific serving as Asia correspondent for a series of trade publications including Private Banker International, Retail Banker International, and Cards International. During this time, he also built the research capability in Singapore focused primarily on wealth management research in Europe and Asia. Prior to that, Thomas led the retail banking research at The Asian Banker.
Prior to his current role, Mani managed the AD relationship with one of HCLTech’s largest customers globally growing the business multifold over a 8 year period. He has successfully managed the creation and operationalizing of shared services utilities for application management and testing on a larger scale for this customer in addition to building a portfolio of business comprising modern and digital applications.