Technology and Innovation Conclave 2024: Shaping the role of future CIOs

Overview

The rapid evolution of technology and changing business priorities is compelling CIOs within the financial services industry to re-evaluate their IT Target Operating Model components. The way these components are prioritized today will be instrumental in shaping the role of CIOs in the future.

In cognizance of this shift, HCLTech and the Institute of Information Management, University of St. Gallen, are collaborating to capture the evolving components of the IT target operating model and its impact on the role of the CIO.

The program will follow a three-phased approach that will provide a networking platform for leaders to capture their insights, document their findings and disseminate the results in the form of a book.

About the First Workshop

The first workshop was centered on the 'IT Target Operating Model of the Future’ in the financial services industry. Sudip Lahiri, Executive Vice President & Head – Europe, Financial Services, HCLTech, and Walter Brenner, Professor of Information Management, University of St. Gallen, spearheaded the discussion. The event witnessed the participation of 10+ CIOs from leading BFSI firms who exchanged thoughts and insights on the evolving role of the CIO.

Key takeaways:

87% of the CIOs plan to change their IT Operations Management (ITOM) in the following years
AI, cloud computing and cybersecurity are the most important developments in ICT for the banking and insurance industry
Architecture, security and processes/structure seem to be the top 3 ITOM improvement priorities for CIOs

3-7 PM CET February 6FIVE, Zurich

Shaping the evolving role of tomorrow's CIO

We are delighted to announce the second edition of the ‘Technology and Innovation Conclave’ which will be focussed on shaping the evolving role of tomorrow's CIO in the financial services industry.

The upcoming conclave builds upon the previous theme of the ‘IT Operating Model of the Future’ and will set the stage for CIOs from leading financial services enterprises to discuss and ideate on their future roles.

This one-of-a-kind academic collaboration is focused on capturing the impact of changing business priorities, shift in global power and ongoing technological transformation of the CIO role. These industry leaders and visionaries will deliberate on the key business priorities for the CIO community and the competencies that will create resilient enterprises.

Walter Brenner

Professor of Information Management,
University of St. Gallen

Sudip Lahiri

Executive Vice President & Head – Europe, Financial Services,
HCLTech

Dr. Mario Crameri

Partner at nxt digital

Meet the Change Leaders

The more important digitization in banks and insurances will be, the more important is a resilient, stable, compliance and cost-effective future IT target operating model.

Walter Brenner

Professor of Information Management, University of St. Gallen

Discussions can lead to creative solutions. Through this platform, HCLTech is supercharging the future of CIOs across the financial services industry by enabling them to come together and share a new perspective on efficiently prioritizing IT Target Operating Model components

Sudip Lahiri

Executive Vice President & Head - Europe, Financial Services, HCLTech

The traditional lines between business and technology are increasingly blurring – to exploit the full benefit of technology, financial services companies need to reinvent the IT target operating model.

Dr. Mario Crameri

Partner at nxt digital