COVID-19: Energy & Utilities - Remotely deploy zero-contact, smart workforce by IoT WoRKSTM | HCLTech

IoT COVID-19 solutions on Energy and Utilities

IoT Energy and Utilities

Business Challenge

Business challenge

The Energy and Utilities (E&U) and the Oil and Gas (O&G) industries have critical roles to play amid the COVID-19 pandemic. While several businesses have consciously decided to revise their workplace models with a more remote workforce, the E&U and O&G industries work overtime to ensure the power needs of communities are met 24x7, uninterrupted.

On the other hand, the high rate of COVID-19’s spread has put workers in this industry at increased risk of contracting the disease. This puts the E&U and O&G industries in the unique position of maintaining business continuity despite being faced with a considerable shortage of deployable resources.

Our Proposition

Our proposition

IoT WoRKSTM has crafted IoT solutions to enable the E&U and O&G industries to tide over the planned reduction in deployable resources through augmented reality technology to safely monitor an on-field workforce in real time through sensor-based wearable devices.

The AR-assisted Field Services solution enables adherence to social distancing norms. It reduces critical workforce requirements, utilizing remote monitoring and step-by-step guidance to enhance capabilities and skills. The augmented reality solution is hands-free. It also minimizes the risk of spread through physical contact and social distance monitoring.

The Worker Safety solution, designed for workforces deployed in dangerous conditions, continuously helps monitor ambient conditions through sensors and communication fitted on wearables. The solution also enables location tracking, thus allowing optimal resource planning and operations in line with the COVID-19 norms.

The Live Social Distancing Monitoring (LSDM) solution combines radar sensors, AI models, and an easily retrofittable, distributed architecture that can provide real-time locational insights on workforce movements, identify potential hotspots, generate alerts that can help businesses proactively optimize their operations, monitor occupancy, and ensure disease-free premises.

The Impact

The impact

The AR-assisted Field Services solution can reduce service costs by 35-60%, including optimizing workforce training costs, dramatically reducing error rates, downtimes, and unplanned maintenance and repair.

The Worker Safety solution, through its round-the-clock monitoring and communication with field personnel, can reduce reconciliation times by close to 80% (before and after blasts).

The LSDM solution enables businesses to automate social distancing, thus reimagining zero-contact premises, helping restore business continuity and operational profitability, and most importantly, ensuring real-time monitoring and maintenance of people and workforce safety.

Therefore, these three IoT solutions are indispensable to the COVID-19 situation where maintaining workplace safety, minimal contact, and social distancing norms are crucial in restoring business continuity.

AR-assisted solution

Zero-contact remote workforce enhancement with augmented reality

Features

Real-time expert guidance

Real-time expert guidance

To the field technician on the asset site

Step-by-step instructions

Step-by-step instructions

To resolve any technical issue at the asset location

Access to digital documentation

Access to digital documentation and information

On required tools to fix the problems at the right time

Access to a repository

Access to a video repository

Of training videos to inform the technician before visiting the site

Hands-free

Hands-free, zero-contact device

With intuitive navigation and voice-enabled application

Benefits

 
Minimal physical contact

Minimal physical contact

Minimal and only critical deployment of the workforce, enabling compliance with social distancing norms while ensuring that productivity is not hampered

Enhanced safety

Enhanced safety

Real-time sensor data, such as temperature, pressure, and rotation speed, can be rendered on AR devices

High first-time success rate

High first-time success rate

Improved efficiency of service operations through augmented reality

Workforce optimization

Workforce optimization

A lesser field workforce is required with improved utilization

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Worker safety solution

Round-the-clock hazard monitoring

Features

Multi-sensor wearable device

Multi-sensor wearable device

Scale and security support

SoS feature to seek assistance

SoS feature to seek assistance

Two-way communications between worker and admin

Real-time location tracking

Real-time location tracking

Geo-fencing limits exposure to hazardous environments

Management and maintenance of devices

Management and maintenance

Devices, applications, and cloud instances

Benefits

 
Reduced accident rate

Reduced accident rate

Improved response times

Reduced reconciliation time

Quicker reconciliation

Before/after the blast by 80%

Reduced medical expenditure

Reduced medical costs

Reduced insurance premium due to constant monitoring of the remote workforce

Hands-free devices

Hands-free devices

Minimizes physical contact

Optimized operations

Optimized operations

Improved employee morale, reduced costs

Live social distancing monitoring solution

Reimagine compliant, secure premises

Features

Dwell Times

Dwell Times

Can be correlated with queues & wait times, enable live adjustments for smoother operations

Real-time Alerts

Real-time Alerts

Triggered when queue, footfall cross threshold; on detection of infection

Heatmaps and Interactive Cloud-based Dashboards

Heatmaps, Interactive Cloud-based Dashboards

Enable visibility of live and legacy insights

Advanced Insights

Advanced Insights

Track footfall patterns, integrate with identified hotspots, contact tracing

Benefits

Redefine New Normal

Redefine New Normal

Utilize insights to slow spread, minimize losses, reduce healthcare spend

Automate Social-Distancing

Automate Social-Distancing

Premise monitoring, automated alerts help automate social-distancing

Optimize Operations

Optimize Operations

Manage layout, queues basis footfall, dwell times for smooth operations

Ensure Safe Premises

Ensure Safe Premises

Maintain business continuity, profitability, safety of people, and workforce

Scale & Transform

Scale & Transform

Retrofittable, distributed computing enables rapid implementation at scale

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