Job Description
Analyst
Job Summary
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Location: Chennai
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Project role: Analyst
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Qualification: B-Tech
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Experience: 0-2.5 Years
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Skills: Customer Service Support
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No. of positions: 1
Job description:
Respond to Passenger inquiries and complaints via Phone, E-Mail and Web requests in Korean language
- To create SAP masters for Employee Id after completion of defined hiring parameters.
- To maintain and update employee masters and mobility, compensation change, promotion etc.
- To process employees claim (Travel & Non-Travel) globally within defined SLA & as per company policy guidelines.
- To process travel (Domestic & International) advance as per policy guidelines within the SLA. Accounting of travel advance disbursement.
- To resolve employee s queries through Smart Service Desk /telephone /email or communicator as per SLAs.
- To validate the payroll inputs before it flows to SAP for payroll processing