Skip to main content
HCL Worldwide Navigation

Close

En
EnglishJapanese
Menu Trigger
HCLTech
Main Navigation
  • Capabilities
    • HCLTech
      • AI & Generative AI
      • Cloud
      • Engineering
      • Software
    • HCLTech
      • Application Services
      • Automation
      • Business Process Operations
      • Commercial Apps / SaaS
      • Cybersecurity
      • Data and AI
      • Digital Design and Manufacturing Services
      • Digital Engineering
      • Digital Workplace
      • EdTech
    • HCLTech
      • Global Capability Center (GCC)
      • Intelligent Operations
      • Internet of Things (IoT)
      • Marketing Services
      • Networks
      • Operational Technology
      • Product Engineering
      • Supply Chain
      • Unified Service Management (USM)
  • Industries
    • HCLTech
      • Aerospace and Defense
      • Automotive
      • Consumer Goods
      • Energy and Utilities
      • Life Sciences and Healthcare
      • Manufacturing
      • Mining and Natural Resources
    • HCLTech
      • Oil and Gas
      • Public Sector
      • Retail
      • Semiconductor
      • Technology
      • Telecom Media and Entertainment Services
      • Travel, Transport, Logistics & Hospitality
    • Financial Services
      • Financial Services
      • Financial Services Overview
      • Banking
      • Capital Markets
      • Financial Crime Compliance and Risk
      • Fintech
      • Insurance
  • Ecosystem
  • About Us
    • About Us Overview
    • Analyst Recognitions
    • Annual Report 2024
    • Awards and Recognition
    • Code of Business Ethics and Conduct
    • Corporate Social Responsibility
    • Diversity, Equity and Inclusion
    • Global Presence
    • Investor Relations
    • Leadership
    • Newsroom
    • Privacy Trust Center
    • Strategic Alliances
    • Supercharging Progress
    • Sustainability
    • Sustainability Report 2024
    • ABOUT BLANK MENU
  • Resources
    • Trends and Insights
    • Case Studies
    • Events and Webinars
  • Careers
    • Careers Overview
    • Careers by LoB
      • Digital Business
      • Digtial Foundation
      • Engineering
    • Americas
      • Brazil
      • Canada
      • Costa Rica
      • Guatemala
      • Mexico
      • United States
    • Asia Pacific
      • Australia
      • Malaysia
      • New Zealand
      • Philippines
      • Singapore
      • Sri Lanka
      • Vietnam
    • Europe and Africa
      • Bulgaria
      • Germany
      • Hungary
      • Morocco
      • Poland
      • Portugal
      • Romania
      • Spain
      • Sweden
      • United Kingdom
    • India
    • Meet our people
    • Explore job opportunities
  • Our Global Presence
En
EnglishJapanese

Close

Home
    ›
  • Careers
  • ›
  • Careers in Europe
  • ›
  • Dynamics crm functional sr. product spec

Job Description

Dynamics crm functional sr. product spec

Job Summary

  • Location: London

  • Project role: Dynamics crm functional sr. product spec

  • Skills: CRM / D365 CE OOTB Configuration

  • Secondary Skills:
    • MsD_Sales
  • No. of positions: 3

Job description:

About HCLTech
HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.
Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.

To learn more about how we can supercharge progress for you, visit www.hcltech.com

Dynamics CRM Functional Senior Product Specialist

Job Summary
The Senior Product Specialist in CRM / D365 CE OOTB,Configuration plays a crucial role in configuring and optimizing CRM systems and D365 CE OutoftheBox solutions to meet business requirements. The primary responsibilities include customization, implementation, and maintenance of CRM / D365 CE solutions.

  • Key Responsibilities
    1. Configure and customize crm systems and d365 ce outofthebox functionality to align with business needs.
    2. Collaborate with stakeholders to understand requirements and design solutions that enhance user experience and business processes.
    3. Implement and maintain crm processes, workflows, and entities to optimize system performance.
    4. Conduct system testing, troubleshooting, and provide user support and training as needed.
    5. Stay updated with the latest crm / d365 ce features and functionalities to recommend continuous improvements.
    6. Work closely with cross functional teams to ensure seamless integration of crm systems with existing applications.
    7. Document configurations, processes, and best practices for knowledge sharing and future reference.

    Skill Requirements
    1. Proficiency in configuring and customizing crm systems and d365 ce outofthebox solutions.
    2. Strong knowledge of crm / d365 ce functionalities, including processes, workflows, entities, and integrations.
    3. Experience in conducting system testing, troubleshooting, and providing user support and training.
    4. Good understanding of crm best practices and industry standards.
    5. Excellent communication and interpersonal skills for effective collaboration with stakeholders.
    6. Analytical mindset with problem-solving abilities to design optimal crm solutions.
    7. Ability to adapt to fast paced environments and prioritize tasks effectively.

    Certifications: Relevant certifications in CRM / D365 CE OOTB or Microsoft Dynamics CRM are a plus.

Apply
BT Footer
  • Capabilities
    • Capabilities col 1
      • AI & Generative AI
      • Cloud
      • Engineering
      • Software
    • Capabilities col 2
      • Application Services
      • Automation
      • Business Process Operations
      • Commercial Apps / SaaS
      • Cybersecurity
      • Data and AI
      • Digital Design and Manufacturing Services
      • Digital Engineering
      • Digital Workplace
      • EdTech
      • Global Capability Center (GCC)
      • Intelligent Operations
      • Internet of Things (IoT)
      • Marketing Services
      • Networks
      • Operational Technology
      • Product Engineering
      • Supply Chain
      • Unified Service Management (USM)
  • Industries
    • Aerospace and Defense
    • Automotive
    • Consumer Goods
    • Energy and Utilities
    • Life Sciences and Healthcare
    • Manufacturing
    • Mining and Natural Resources
    • Oil and Gas
    • Public Sector
    • Retail
    • Technology
    • Telecom Media and Entertainment Services
    • Travel, Transport, Logistics & Hospitality
    • Financial Services
    • Banking
    • Capital Markets
    • Financial Crime Compliance and Risk
    • Fintech
    • Insurance
  • Columns group 2
    • Ecosystem
    • About Us
      • About Us Overview
      • Analyst Recognitions
      • Annual Report 2024
      • Awards and Recognition
      • Code of Business Ethics and Conduct
      • Corporate Social Responsibility
      • Diversity, Equity and Inclusion
      • Global Presence
      • Investor Relations
      • Leadership
      • Newsroom
      • Privacy Trust Center
      • Strategic Alliances
      • Supercharging Progress
      • Sustainability
      • Sustainability Report 2024
    • Resources
      • Trends and Insights
      • Case Studies
      • Events and Webinars
  • Columns group3
    • Careers
      • Careers Overview
      • Meet our people
      • Explore job opportunities
      • Careers by LoB
        • Digital Business
        • Digtial Foundation
        • Engineering
      • Americas
        • Brazil
        • Canada
        • Costa Rica
        • Guatemala
        • Mexico
        • United States
      • Asia Pacific
        • Australia
        • Malaysia
        • New Zealand
        • Philippines
        • Singapore
        • Sri Lanka
        • Vietnam
      • Europe and Africa
        • Bulgaria
        • Germany
        • Hungary
        • Morocco
        • Poland
        • Portugal
        • Romania
        • Spain
        • Sweden
        • United Kingdom
      • India
    • Global Presence
      • Global Presence Overview
      • Americas
        • Brazil
        • Canada
        • Costa Rica
        • Guatemala
        • Mexico
        • United States
      • EMEA
        • Austria
        • Belgium
        • Bulgaria
        • Czech Republic
        • Denmark
        • Finland
        • France
        • Germany
        • Hungary
        • Ireland
        • Italy
        • Lithuania
        • Luxembourg
        • Morocco
        • The Netherlands
        • Norway
        • Poland
        • Portugal
        • Romania
        • Saudi Arabia
        • South Africa
        • Spain
        • Sweden
        • Switzerland
        • UAE
        • United Kingdom
      • APAC
        • Australia
        • China
        • Hong Kong
        • India
        • Japan
        • Malaysia
        • New Zealand
        • Philippines
        • Singapore
        • South Korea
        • Indonesia
        • Taiwan
        • Thailand
        • Vietnam
En
EnglishJapanese
  • Facebook 
  • Twitter 
  • LinkedIn 
  • Instagram 
  • Youtube 
  • Threads

We use cookies on our site. Please read more about cookies policy here.

Copyright © 2023 HCL Technologies Limited

Pre footer link
  • Contact Us
  • Disclaimer
  • Privacy Statement
  • Terms of use
  • Sitemap
  • Raise a Grievance