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Specialist
Job Description
Specialist
Job Summary
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Location: Bangalore
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Project role: Specialist
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Qualification: B-Tech
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Experience: 2.5-5 Years
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Skills: Network Data
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No. of positions: 1
Job description:
You are a seasoned IT professional with deep knowledge across the network. You thrive in a team environment where your stellar verbal and written communication skills can shine. You are committed to staying up on the latest technologies through self-study and research. You enjoy teasing out a problem and solving it just as much as you enjoy building something new from scratch. You are eager to help provide the best experience possible to our customers and tackle some transformative exercises within an enterprise.
What you'll be doing:
Acting as the SME on a range of products and their functions in an enterprise, including:
Dynamic Routing (OSPF, BGP, EIGRP)
QOS and Multi-cast LAN/WAN configurations
Configuration and maintenance of:
Firewalls (Palo Alto, Fortigate, Cisco ASA, Cisco Firepower)
VPN (IPsec and remote access such as Globalprotect and AnyConnect)
Switches (Cisco, Juniper, Meraki, Aruba)
Wireless (Meraki, Cisco controller based, and Aruba)
Load balancers (F5 and Kemp)
WAN/LAN management and security
Network high availability configuration implementation and maintenance
Cloud Networking (GCP, AWS, Azure) and associated connectivity to on-premise datacenters
On premise experience for both datacenter and campus networking
What you'll bring with you:
5+ years of deep, applicable networking experience
Primary Skill
Configuration and troubleshooting of OSPF, BGP, EIGRP, Static
Thorough knowledge on
Configuration and troubleshooting of (Cisco, Juniper, Meraki, Aruba) switches
Configuration and troubleshooting of Software Defined Environments (ACI, SD-WAN, SD-LAN)
Configuration and troubleshooting of Wireless (Meraki, Cisco controller based, and Aruba)
Configuration and troubleshooting of Load balancers (F5, A10 and Kemp)
Network Access Control, Location Services and Location Analytics
Secondary Skill
AWS, Azure, GCP cloud network & security
Configuration and troubleshooting of Firewalls (Palo Alto, FortiGate, Cisco ASA, Cisco Firepower)
Monitoring and management of firewalls, intrusion prevention systems (IPS) policies
Configurations and troubleshooting of DHCP, DNS, and IPAM
Previous experience with audits (SOC 1 / 2, ISO, PCI, etc.) such as providing evidence for controls
AA/AS degree encouraged; equivalent experience accepted.
Willingness and excitement to learn Networking experience with VPC, V-NET, VPN, Load Balancers, Web Application Firewalls, Express Route
- To provide support for on call escalations and doing root cause analysis of given issue
- To independently resolve tickets within agreed SLA of ticket volume and time
- To adhere to quality standards, regulatory requirements and company policies
- Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts
- To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases