HCL Technologies partners with Bobble AI to offer Customer Engagement Solutions in Banking and Insurance Markets | HCLTech

HCL Technologies partners with Bobble AI to offer Customer Engagement Solutions in Banking and Insurance Markets

HCL Technologies partners with Bobble AI to offer Customer Engagement Solutions in Banking and Insurance Markets

Published Date
Jan 11, 2021

Noida, India, January 11, 2020 – HCL Technologies (HCL), a leading global technology company, today announced that it has partnered with Artificial Intelligence (AI) innovation company Bobble AI to offer customer engagement solutions in the open banking space through a plug-n-play White-label Keyboard SDK (Software Development Kit).

The keyboard-based solution creates a unique advantage and strengthens HCL’s relationships with its Banking and Insurance Clients, building a competitive advantage by offering clear benefits including increased revenue and reduced customer acquisition cost.

The solution, which will be deployed remotely, will help HCL’s Banking Clients develop a 360-degree understanding of their consumers based on smartphone behavior across 24x7 usage. With this knowledge HCL’s Banking Clients will be equipped with a far better communication and acquisition strategy for cross-selling its wide-range of products and services.

The Bobble AI Keyboard SDK offers core typing functionalities like auto-correct, word predictions, swipe-to-type, speech-to-text, clipboard and more. In addition to English these features work efficiently in 36 Indic languages and over 100 International languages.

The solution seamlessly integrates with a bank’s mobile app, giving consumers access to services while creating an opportunity for banks to extend their features and offerings to their consumers based on real-time intent. It serves as both a strategic driver for promoting mobile banking services and helps banks regain P2P (peer-to-peer) transactions that may be lost to digital wallets and other dedicated solutions.

For further details, please contact:

HCL Technologies

Anne Coyle, US

Anne.coyle@hcl.com

Elka Ghudial, Europe

Elka.ghudial@hcl.com

Devneeta Pahuja, India and APAC

Devneeta.p@hcl.com

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Global
Ashutosh Sharma
HCLTech
US
Meenakshi Benjwal
HCLTech
Europe
Elka Ghudial
HCLTech
APAC & India
Devneeta Pahuja
HCLTech