Power Apps at scale: Allianz Global Investors embraces Microsoft’s low-code solutions

Allianz Global Investors (AGI) manages billions of dollars for their customers across a range of equity, fixed income, multi-asset and private market investment strategies.

Operating in a highly regulated sector where security is paramount, AGI set out to modernize and automate critical customer and compliance processes — all while minimizing business disruption. HCLTech delivered a process modernization service, built on the Microsoft Power Platform suite, to automate and streamline key workstreams and uphold regulatory standards.

The Challenge

AGI saw that managing the full lifecycle of multiple fund accounts across diverse markets — each with its own regulatory landscape — could be handled more efficiently and accurately through digital process automation.

The Objective

HCLTech was brought in to identify and modernize essential workstreams across AGI’s global operations. The goal: rationalize processes, strengthen data integrity and lower risk exposure.

The Solution

We pinpointed market account opening, sustainability reporting, regulatory self-assessment questionnaires and investor obligations tracking as priority candidates for automation — each a complex workstream involving thousands of transactions and tasks.

Microsoft’s low-code suite stood out as the right fit. Its configurability, flexibility and interoperability allowed seamless integration into AGI’s broader business services — and encouraged rapid employee adoption — all while meeting stringent enterprise architecture requirements.

To bring this vision to life, HCLTech deployed Microsoft Power Apps, Power Automate, AI Builder, Power Pages and Power BI, enabling secure digital process automation at scale.

The Impact

By leveraging Microsoft’s low-code platforms, HCLTech delivered app modernization for AGI that made a measurable difference:

• Market Account Opening app
  This app transforms a once-complex process into a guided experience. It walks users through each step, generates required documentation through an integrated Canvas app and uses AI Builder to handle physical signatures, analyze documents and link them to the right account — saving time and reducing errors.
• SOLID app
  Tracking more than 5,000 investor obligations across numerous funds, this app accelerates setup and cuts duplication and mistakes. Power Automate Flow ingests complex PDF files and intelligently parses content into the Dataverse, including pre-populating details, teams and task frequency.
• Self-Assessment Questionnaire (SAQ) app
  Designed to manage the completion of 1,200-question documents, this app simplifies, speeds up and strengthens control. It maintains the master question list, manages rules, assigns questions to the right team members and tracks responses.
• Model Driven app with Embedded Canvas app interface
  This solution automates and streamlines periodic and annual sustainability reporting for investors across 400 funds. With advanced logic, it significantly reduces manual input.

With a pragmatic approach and the right technology, HCLTech helped AGI achieve secure, scalable automation — setting a new standard for efficiency and compliance in financial services.