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HCL’s well-established global SAP Ariba team go above and beyond the usual Ariba consulting services. HCL can also help with more strategic tasks, such as shaping an Ariba roadmap with supporting business case drivers, providing business integration and transformational change leadership and expertise, advising on the appropriate and optimized operating model, carrying out supplier enablement, and supporting your Ariba applications long term.

Our experienced team helps clients deploy quickly and maximize the value achieved through using the Ariba spend management solution suite with the following service offerings:

Aerospace & Defense
Strategic Assessment

Our strategic assessment services are designed to help you understand the key technical, solution, and deployment differences between traditional SAP on-premises procurement solutions and Ariba SaaS (Software-as-a-Service) cloud-based solutions. Our tools and services will help you arrive at sensible business case metrics (via KPIs), costs, and benefits from which to create a business case.

We offer a fixed price and fixed scope work package called our ‘Procurement Journey Planning’ that quickly establishes the foundations for a successful procurement transformation:

  • Proves the case for investment
  • Established transformation fundamentals
  • Accelerates benefits realization
  • Ensures project success
Lifesciences and Healthcare
Business Transformation Services

Our Business Transformation consulting team will guide and support your leaders, managers, and staff to achieve successful project outcomes through stakeholder engagement and readiness. We have been delivering successful Ariba projects for many years and can bring this expertise, our IP, and toolsets to your project to help you be successful.

We offer the following services to help start your Ariba journey:

Start Sourcing is a quick way to move toward transforming your strategic sourcing program.

S/4 Portal is a quick way to set the stage for a full-blown transformation on how you collaborate with your direct suppliers.

Learn more about our services here.

Implementation Services

We offer traditional SI partner services customers through a mix of highly skilled and experienced onsite and offshore resources to meet our customers’ needs in as cost-effective a way as possible.

Our implementation services include technical services such as Ariba add-on installation and Ariba connectivity to the customer’s on-premises ERP system, as well as functional and technical consulting services during project design, build, test, and deploy phases. We also provide integration, project, data, and change management services.

Supply Chain Collaboration

Ariba’s Supply Chain Collaboration is one of SAP’s latest innovations for direct procurement, which provides an extension of supply chain information and capabilities to all trading partners in a supply network. By enabling real-time collaboration of planning/forecasting, purchasing, inventory fulfilment and payment transactions on the Ariba Network, traceability and visibility are enhanced to drive savings, improve revenue, and reduce risk.

As an SAP Ariba Partner and early integrator/implementor of this new tool, we can help you achieve rapid benefits.

  • S4 Portal is a quick way to set the stage for a full-blown transformation on how you collaborate with your direct suppliers. Read more here.

Watch our recent on-demand webinar on direct procurement, co-presented with SAP here.

Consumer Packaged Goods
Supplier Onboarding

Our tools can help you approach, plan, and carry out supplier adoption, and thereby maximize automation with suppliers on the Ariba Network. Our toolset includes templates, best-practice approaches, and tracking documents for catalogue adoption as well.

HCL can also offer resources to Ariba customers to help formulate the supplier messaging, manage supplier communications, and triage and manage supplier escalations where possible.

  • Maximize price savings
  • Maximize supplier compliance
  • Maximize automation
  • Smooth transition to project go-live

Learn more about our Supplier Enablement services here.

Aerospace & Defense
Custom API Development

We offer:

  • Tax and eInvoice Integration Services
  • Integration and Data Management

Please download our brochure here.

Lifesciences and Healthcare
Data Management Services

Project success is often determined by the quality of the master data that is available within the Ariba solution. Data quality impacts integration development, daily administration of the integration, as well as the overall impression of an Ariba project.

One of our core Ariba offerings is a robust approach to master data management specifically tailored to Ariba projects. We conduct a data quality assessment on the customer’s existing data to validate if a data cleanse or rationalization would be required.

Integration Services

There are various options to connect SAP Ariba with your backend SAP ERP systems. The preferred option will depend upon your existing landscape, preferred path, and alignment to your IT strategy. HCL has experience, reusable IP, and delivery accelerators for all the integration options shown below:

  • Direct connectivity
  • SAP Ariba Cloud Integration Gateway
  • SAP Process Integration/Orchestration
  • Mediated Connectivity
SAP Ariba Cloud Integration Gateway (CIG) and Migration

Please download our brochure here.

Support Services

As an Ariba authorized service partner, we have regular contact with Ariba product owners and SMEs, and are sent details of release features before they become effective.

Our core support model is to support the SAP on-premises applications and the Ariba integration after the Ariba solutions are live– and we also offer varied levels of support to suit our customers’ needs. This model can be used for ongoing system improvements (via change and enhancement requests) as well as system support.

Aerospace & Defense
BPO Services

HCL can also provide the additional people power you may require to launch and/or run business-critical activities on your new platforms. Our services include but are not limited to:

  • Business Ops Transformation
  • Sourcing Support
  • Category Management Support
  • Purchasing Operations
  • Payment Operations
Lifesciences and Healthcare
Our EFaaS Offering

HCL can also offer our customers a global Enterprise Function as a Service (EFaaS) for Ariba through providing full Ariba advisory, deployment, support and our Ariba BPO services.


Our Ariba solutions are distinguished by accelerators, methodologies, and work packages that customers can utilize to maximize the speed of deployment, drive business value, or smooth the path to go-live through risk reduction. They have been developed through years of use on multiple Ariba projects and have been refined alongside the evolution of the Ariba solutions.

The following table shows a list of the Ariba assets we provide:



  • Ariba Demo Instance
  • Process Library and Workshop Templates
  • Integration Asset Repository

Work Packages

  • Procurement Journey Planning Work Package
  • Change Management Work Package
  • Ariba CIG Integration Analysis and Migration
  • Ariba Supplier Portal


  • Hybrid Agile plus Waterfall Development
  • Best practices from 20+ Years of Ariba Experience
Want to know more? Please contact us at



Featured Blog

Deploying SAP Ariba in a Virtual Manner


Featured Blog

The digital supply chain future

Solution Brief

Featured Solution Brief

Start Sourcing

Solution Brief

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Ariba Cloud Integration Gateway

Solution Brief

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S/4 Supplier Portal

Solution Brief

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Supplier Enablement

Solution Brief

Featured Whitepaper

Automate your existing Ariba solution

Solution Brief

Featured Success Story

Rapid deployment of Ariba catalogues

Solution Brief

Featured Whitepaper

Ariba Network – a key link in the digital supply chain Business Technology Platform


Featured Webinars

Bring Value through Incorporating your Subcontractors in your Supply Chain Solution


Featured Webinars

Digitise Your Supply Chain Network for Customer Success with SAP Ariba Solutions


Featured Webinars

Learn How Ariba Supply Chain Collaboration for Direct Procurement Brings Value Through Automation, Visibility, and Scalability