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Enabling best-in-class POS data management solution for a Fortune 500 restaurant chain

Enabling best-in-class POS data management solution for a Fortune 500 restaurant chain

The client’s objective was to foster innovation, improve efficiency and create new methods to engage the customer. In order to enable this, the client wanted to create a centralized system to manage, maintain, and control worldwide Point of Sale (POS) configuration.

They needed to enable Product integration - onsite and offshore, through an able application development partner.

To enable the development, support and maintenance of its POS interactive applications, the customer entered into a five-year strategic partnership with HCL. The scope of the engagement included: Program/ Project management, application development, certification, and maintenance.

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