Technology Q&A | HCL Technologies

Technology Q&A

Browse through the Technology Question and Answer (Q&A) section to explore various technology terms and definitions. Learn more about important industry related terms from research papers, whitepapers, case studies and brochures by HCL Technologies. Some of the terms have related case studies and blogs, to give you a 360 degree view of HCL expertise.


Application Programming Interface

What is API Integration?

An application programming interface (API) is a messenger that processes requests and ensures seamless functioning of enterprise systems. API enables interaction between data, applications, and devices. It delivers data and facilitates connectivity between devices and programs.

Enterprise App

What is an enterprise app?

Enterprise Applications are software platforms that assist and manage enterprise level functionalities of organisations.

Organizational Change Management

What is organizational change management?

Organisational Change management is the process of managing any change in organisational structure, culture or business process. With the ever changing business environment, customer expectations and volatile nature of marketplace, change is imperative in business process to cope up.

System Integration

What is system integration? What are the services offered?

System Integration is the process of integrating all the physical and virtual components of an organisation’s system. The physical components consist of the various machine systems, computer hardware, inventory, etc. The virtual components consists of data stored in databases, software and applications.


What is plm in sap?

Product Lifecycle Management in SAP helps organisations quickly develop and deliver the products that drive their business. SAP PLM provides all round support for all product related processes from beginning of life cycle with product ideation to manufacturing and service.


What is sap mii?

SAP Manufacturing Integration Intelligence helps link manufacturing processes with business operations to enable collaborative manufacturing. SAP MII helps organisations operating in the field of manufacturing to optimise their processes by connecting their shop floor with ERP processes.


What is sap crm?

CRM is the Customer Relationship Management tool of SAP is the leading customer management tool across the globe.

Agile Product Lifecycle Management

What is agile plm?

Agile Product Lifecycle Management is a tool acquired by Oracle that is used to drive product innovation process in number of industries including manufacturing, FMCG,

PeopleSoft Technology


PeopleSoft Technology helps in delivering end-to-end services to client organisations across domains such as HRM, supply chain management, Financials, SCM, EPM, etc.

Oracle Transportation Management

What is oracle transportation management?

Oracle Transportation Management (OTM) is a tool for shippers and logistic providers that provides transportation planning and execution capabilities and integrates transportation planning, execution, freight payment and business process automation on a single application across all modes of transportations i.e.

Automation and AI

Automation Chatbot

What is an AI-based chatbot?

An AI-based chatbot such as HCL Clara is artificially intelligent and learns from each customer interaction progressively to provide increasingly contextualized and personalized responses in each interaction.

Automation Chatbot

How do chatbots help in automation?

Chatbot automation takes the load of responding to customers’ queries off the staff members. Many customers get answers to their queries without the need to interact with a human agent. This saves time for the customer and improves efficiency for the organization.

Automation Chatbot

How does a chatbot work?

An automated chatbot such as HCL Clara is the result of complex programming that gives it AI, ML, and NLP capabilities. As a result, Clara can replicate interactions that humans have with machines.

Automation Chatbot

What is a chatbot?

A chatbot is an innovative software program that allows people to communicate with machines in the same way as they converse with each other verbally or through text.

Workload Automation

What are the benefits of workload automation?

As a meta-orchestrator for continuous automation, HCL’s Workload Automation 9.5 offers several benefits of workload automation, such as:

What is the difference between natural language and artificial language?

What is the difference between natural language and artificial language?

A natural language is a human language such as English while an artificial language is a constructed language based on formal logic

How does a speech recognition system/software works?

How does a speech recognition system/software works?

Speech recognition software can analyze the sounds you make by filtering what you say, digitizing it to a format it can “read”, and then analyzing it for meaning.

What is autonomic computing?

What is autonomic computing?

Autonomic computing refers to the self-managing characteristics of distributed computing resources, adapting to unpredictable changes while hiding intrinsic complexity to operators and users.

What exactly does a virtual assistant do?

What exactly does a virtual assistant do?

A virtual assistant uses Natural Language processing (NLP) to match user text or voice input to executable commands.

How is virtual assistant useful?

How is virtual assistant useful?

A virtual assistant can be configured to perform repetitive tasks based on commands and questions.

Business Services

What are the benefits of using process management system?

What are the benefits of using process management system?
  1. Quicker impact assessment and faster response
  2. Increased resilience and minimized risk
  3. Clear dependencies and ownership

What is process management?

What is process management?

Process Management refers to aligning processes with an organization’s strategic goals, designing and implementing process architectures, establishing process measurement systems that align with organizational goals, and educating and organizing managers so that they will manage processes effectively.

What are the features of process mapping software?

What are the features of process mapping software?

Some of the key features of process mapping software:

  1. Flow Designer
  2. Business Schedule
  3. Real-time performance tracking
  4. Operational Reporting
  5. Anomaly Detection
  6. Dash boarding
  7. Impact Drilldown
  8. Service Intelligence

Business Transformation

What is business transformation?

Business Transformation is the process of transforming the business process of an organisation to cope with changing needs of markets. Organisations undergo business transformations in order to cope with changing needs of their product markets.

Business Process Services

What is business process services?

Business Process Services are services outsourced to Organisations that specialize in taking up outsourcing activities. Specific business processes that are not the core competencies of an organisation can be outsourced to companies specialising in taking up those activities.

BPM Technology

What is bpm technology?

Business Process Management (BPM) Technology helps organisations enable business agility via process automation and optimization.


What is KPO?

Knowledge Process Outsourcing (KPO) is the process of outsourcing knowledge intensive activities that are data driven and encompass the process of gathering, managing, analysing and delivering objective insights into businesses.

KPO services are broadly classified into four kinds of services:

BPO Solutions

What are the Business Process Outsourcing (Bpo) Solutions ?

BPO Solutions are an enterprise suite of solutions spanning functional areas such as finance and accounting, HR operations, Supply Chain operations, etc. along with scalable data centers and IT solutions offered by a service provider to various organisations.


What is Business Process Outsourcing ?

Business Process Outsourcing (BPO) is the process of a service provider managing various aspects of business activities: the people associated with the business process, the associated and underlying technologies and the IT support staff for an organization.

Human Resource Outsourcing (HRO)

What is Human Resource Outsourcing (HRO)?

Human Resource Outsourcing (HRO) is a sustainable and competitive method to manage costs and allow a company’s core resources to focus on strategic initiatives rather than managing transactional activities in HR operations.


What is cloud migration and what are its benefits?

What is cloud migration and what are its benefits?

Cloud migration is the process of moving data, applications or other business elements to a cloud computing environment.

Public cloud vs private cloud

Public cloud vs private cloud

Public clouds are the most common way of deploying cloud computing. The cloud resources (like servers and storage) are owned and operated by a third-party cloud service provider and delivered over the Internet.

What’s the Difference between multi cloud and hybrid cloud?

What’s the Difference between multi cloud and hybrid cloud?

Multi-cloud environment is one wherein you mix and match cloud services from different providers, often to meet specific workload needs, but not connected or orchestrated between them.

What are cloud managed services?

What are cloud managed services?

Cloud managed services are IT service offerings that provide for the day-to-day management of, and operational responsibility for, cloud service environments.

What are the characteristics of cloud native architectures?

What are the characteristics of cloud native architectures?

Cloud-native architectures is the conjunction of three attributes - Microservices architectures, container-based applications and dynamic orchestration of compute, storage, and networking resources.  The conjunction of microservices, containers, and dynamic orchestration with agile development an

What is Cloud Foundry and its key benefits?

What is Cloud Foundry and its key benefits?

What is Cloud computing?

What is Cloud computing?

Cloud computing is a style of computing in which scalable and elastic IT-enabled capabilities are delivered as a service using internet technologies.


What does cloud native mean?

Cloud-native is an approach that includes building & running applications that have been redesigned to take advantage of cloud computing architectures but are not limited to cloud applications – we se

What does CMP stands for?

What does CMP stands for?

CMP is a cloud management platform that enables users to manage the lifecycle of multi-cloud environments.

Private Cloud

Merits and demerits of private cloud?

In March 2019, the world’s tech giants went offline, including a series of hitches on Gmail, Google Drive, Facebook, Instagram, and WhatsApp.

Cybersecurity & GRC

Security of Things

What is Security of Things?

The scope of IoT security entails safeguarding connected devices and networks. Each ‘thing’ in IoT has a unique identifier and can transfer data over a network, automatically. When devices are allowed to connect over the internet, they are exposed to vulnerabilities. Therefore, these devices need efficient protection.

Data Security & Privacy

What is Data Privacy?

Data privacy or information privacy protects personal information and prevents it from being collected or accessed by a third party. A part of IT, data privacy helps determine what data, within a system, can be shared with others and what should be restricted.

Data Security & Privacy

What is Data Security?

Data security or information security or computer security protects data from corruption and prevents unauthorized access to computers, databases, and websites. Data security is an essential aspect of IT for organizations of every size and type.

Governance, Risk & Compliance

What is GRC?

Governance, risk and compliance (GRC) is a strategy to manage an organization's governance, enterprise risk management, and compliance with regulations. It is a structured approach that aligns IT with business objectives. It also manages risk and meets compliance requirements effectively.

Application Security

What is Application Security?

Application security is the general practice of adding features or functionality to software to prevent a range of different threats such as denial of service attacks, data breaches, and data thefts. Different types of application security include firewalls, antivirus programs, and encryption programs that help prevent unauthorized access.

Infrastructure & Cloud Security

What is Cloud Security?

Cloud security or cloud computing security consists of a set of policies, controls, procedures, and technologies that work together to protect cloud-based systems, data, and infrastructure.

Infrastructure & Cloud Security

What is Infrastructure Security?

Infrastructure security helps secure and protect critical infrastructure of an enterprise. Critical infrastructure uses information technology for functioning. The aim of infrastructure security is to prevent vulnerabilities in the events of sabotage, intrusion and disruptions.

Identity and Access Management

What is identity and access management?

Identity and access management (IAM) is a combination of technologies, business processes and policies that simplify the management of electronic and digital identities. The IAM framework allows information technology (IT) manager to control users accessing crucial information within a company network.

Identity and Access Management

What is identity access management?

Identity and access management is the process of managing/regulating the access rights and entry permissions into a premise or resource repository or virtual space on the basis of identity mapping and verification.


Why is cybersecurity important?

With rampant digitization and technology pervading our lives, instances of cyber attacks are simultaneously on the rise, across the world.

Data Center

IT Infrastructure Management Services

What is flash storage?

A storage device that stores persistent data on non-volatile solid-state memory chips. Unlike spinning electromechanical disks (i.e., hard disk drives), flash drives have no moving parts.

IT Infrastructure Management Services

What is data archival?

Data archiving is the process of moving data that is no longer actively used to a separate storage device for long-term retention. Archive data consists of older data that is still important to the organization and may be needed for future reference, as well as data that must be retained for regulatory compliance.

IT Infrastructure Management Services

What is a software-defined data center?

Virtualization, automation, and the use of infrastructure as a service (IaSS) has led to the new data center standard: the software-defined data center (SDDC), in which software becomes the focus over hardware. While software plays the key role in SDDCs, hardware is still required.

IT Infrastructure Management Services

What is backup and recovery?

Backup is a copy of data and acts as safeguard against any unexpected data loss and application errors. Backing up data requires copying and archiving computer data, so that it is accessible in case of data deletion or corruption. Data from an earlier time may only be recovered if it has been backed up.

IT Infrastructure Management Services

What is Container Technology?

A container consists of an entire runtime environment: an application, plus all its dependencies, libraries, and other binaries, and configuration files needed to run it, bundled into one package.

IT Infrastructure Management Services

What is data center virtualization?

Physical servers provide “host” machines for multiple virtual machines (VMs) or “guests”. A hypervisor running on the physical server allocates host resources (CPU and memory) dynamically to each VM, thus enabling multiple VMs to run on a single physical server. This significantly helps reduce hardware and hosting costs.

IT Infrastructure Management Services

What is a server?

>Servers are machines more powerful and reliable than standard personal computers. Servers respond to requests from other clients for data or resources. The most commonly available categories of servers are x86 (CISC: Complex Instruction Set Computers)-based and UNIX (RISC: Reduced Instruction Set Computers)-based servers.

IT Infrastructure Management Services

How many tiers are there of data centers?

The Uptime Institute has defined four different tiers of data centers (this definition is most commonly used):

IT Infrastructure Management Services

What are the various types of data centers?

Per different customer scenarios, data centers are categorized into many types:

IT Infrastructure Management Services

What is a data center?

A data center (DC) is the physical space used for housing servers and associated IT infrastructure like network, storage, data backups, and security, among others, for running IT and business applications.


Digital & Analytics


What is the difference between Digitalization and Automation?

Automation, as the term suggests, is the automatic execution of tasks without periodic interference. Whereas, Digitalization is the conversion of analog information into texts, photographs, and voices, among others.

Design Thinking

What are the 5 stages of Design Thinking Process?

Design thinking is an iterative process and a solution-focused methodology used to solve complex problems. The model proposed by Hasso-Plattner Institute of Design at Stanford consists of 5 stages namely; Empathize, Define, Ideate, Prototype and Test.

Digital Consulting

What is Digital Transformation Consulting?

With the changing digital technology, the businesses are changing the way they operate. Digital Transformation Consulting is a service that brings the power of a design-led approach to digital process simplification.

Digital Footprint

What is Digital Footprint?

Digital footprint refers to the traces of a person on the internet. It reflects his/her online activities. It is similar to the footprints we leave behind while walking on the sand.

Digitalization in IT Industry

How does digitalization help the IT industry?

In the IT sector, digitalization is changing the way customers view businesses and what they offer.

Digital Analytics

What is Digital Analytics?

Digital analytics is the process of analyzing digital data from various sources like websites, mobile applications, among others. It provides a clear vision to the organization on how users or customers are behaving.


What is digitalization?

Digitalization is the conversion of analog information into texts, photographs, and voices, among others. The transformation is carried out through electronic devices such as scanners or specialized computer chips. Information is organized into bits which can be separately categorized into bytes.

Digitalization in Business

How does digitalization help businesses?

Digitalization implies an enhancement of business activities with the support of information technology to simplify communication systems. It helps firms identify best partner companies and collaborate with them.

Design Thinking

What is Design Thinking?

Design Thinking is a process of problem solving that approaches complex scenarios with a creative mindset. The key to the success of this methodology is its focus on the needs of the business. Solutions perfectly in sync with business objectives can help achieve extraordinary results.

Digital Transformation

What is Digital Transformation?

Digital transformation is a process of forming strategies and planning for organizational changes. It begins with empowering the employees with new tools and methodologies to create data-driven strategies and innovation.

Digital Workplace

IT Infrastructure Management Services

What is the Smart Meeting Room concept?

HCL envisions smart meeting rooms as collaboration areas where we deploy cutting edge technology solutions for ideas to flow across disparate teams and geographies.


Embedded Devices

What is Embedded Systems Software?

Embedded systems software can be defined as specialized programming tools in embedded devices that facilitate the functioning of the machines. The software manages various hardware devices and systems.

Systems Engineering

What is Systems Engineering?

Systems engineering is an organized methodology of approaching designs and technical operations for smooth functioning and retirement of a system. The emphasis is strongly on software, hardware, documents, and people. The idea is for systems engineering to be a holistic process that integrates various disciplines for seamless operation.

Product Lifecycle Management

What is PLM?

Global enterprises across industry sectors are defining and deploying digital transformation programs to enable a more flexible and focused business infrastructure to drive new business models, improved production efficiencies and support evolving customer preferences.

Product Development Life Cycle


Product Development Life Cycle (PDLC) is the process of defining, designing, developing, manufacturing, launching and maintaining a product from initial concepts and goals.

Embedded Software Engineering

What is embedded software engineering?

The embedded software engineering definition is as follows-

Product Engineering

What is product engineering ?

Product Engineering is the process of innovating, designing, developing, testing and deploying a software product.

Hardware Engineering

What is Hardware Engineering?

Hardware Engineering is the process of designing, developing, testing and producing computer systems and various physical components related to computer systems.

Enterprise Applications

Oracle Application Framework Services

What is oracle open world?

Oracle OpenWorld is Oracle’s annual convention for IT managers, decision makers and end users. It is held every year in September in San Francisco, Sao Paulo and Shanghai.

Financial Services


What is Regtech? And Why is it Becoming the Next Big Thing?

Stifled by bureaucratic processes and legacy infrastructure, organizations in the banking sector are increasingly embracing RegTech solutions to address regulatory challenges and requirements, and close compliance gaps much before deadlines.

EBA Regulatory Reporting

What are the EBA Regulatory Reporting Requirements?

The European Banking Authority (EBA) is a decentralized agency of the European Union (EU) located in London.

Economic Community Cloud Model

How does the economic model work in community cloud model?

With the community cloud model increasingly become a subject of interest in the IT industry, there is no better time to weigh out its costs and benefits.

IT Technology Risks

What are the different IT technology risks in financial services?

Think of technology as the beating heart of financial services and the digital revolution as the life force coursing through the sector.

Financial services institutions are increasingly realizing the risks of adopting technology. It is, therefore, imperative for the companies to assess, prioritize, and manage risks.

Blockchain Financial Services

How is blockchain revolutionizing the banking and financial services industry?

According to a leading industry website, 40% of Americans haven’t visited either a credit union or a bank in the past six months.

Investment Banking

What role does technology play in investment banking?

Machines are likely to take up to 10-25 percent of work across all bank functions with AI and automation, according to a report by McKinsey.

Insurance Claims Management

How can technology assist and streamline the insurance claims management process?

Let’s look at Hollywood’s take on artificial intelligence (AI). The depictions include the intelligent robots produced to assist humans in I, Robot; C-3PO in Star Wars; and the sentient computer HAL 9000 in 2001: A Space Odyssey.

Digitalization of Wealth Management

Why wealth management can't afford to miss the digital wave?

A tectonic shift in wealth is sweeping throughout the world. Wealth is changing hands, migrating from the West to the East, from established economies to emerging ones, and from clients who reminisce about the pre-digital age to those who appreciate the rise of new-age technologies.

Risk Management in Financial Services

How is technology shaping the future of risk management in financial services?

Risk management in financial service has transformed substantially over the past 10 years.

In 2007, no one would have thought that risk functions could have changed as much as they have in the past few years.

Core Banking Modernization

What’s driving core banking modernization?

The banking industry is witnessing large-scale changes. We are in the age of the empowered customer, which is transforming the way financial products are created, delivered, and serviced by banks.

HCL Software

Omnichannel Commerce (Platform)

What is omnichannel customer experience?

Omnichannel customer experience comprises personalized customer touchpoints across channels. The touchpoints are seamlessly integrated to allow customers to switch from one channel to another without starting the interaction afresh.

Omnichannel Commerce (Platform)

What are the platforms for omnichannel commerce?

Commerce by HCL is a powerful customer interaction platform for omnichannel commerce. It features intuitive tools for merchandising, cataloging, precision marketing campaigns, and promotions.

Workload Automation

How is workload automation done?

Workload automation solutions such as HCL Workload Automation 9.5 have sophisticated algorithms to analyze the priority of different tasks and schedule resources accordingly.

Workload Automation

What is job scheduling?

The process of allocating relevant resources to specific tasks is known as job scheduling. It is one of the most critical functions in an organization and cannot be done effectively without the help of sophisticated software.

Workload Automation

What is workload automation?

Workload automation refers to the use of software for scheduling, managing, and executing various business tasks and processes with minimum human intervention. It eliminates or significantly reduces the scope of the human error factor, ensuring a smooth continuation of operations with minimal or no disruptions.

Endpoint Management

Why is endpoint security important?

Endpoint security is imperative to stay compliant with government and industry regulations. Without rigorous endpoint security, organizations face the risk of penalties and reputational damage.

Endpoint Management

How does endpoint management help?

Endpoint management improves the patch success rate and compliance across operating systems. Solutions such as BigFix are crucial for:

Endpoint Management

What is an endpoint management solution?

An endpoint management solution offers a single platform and console for all endpoint management activities. Such a solution facilitates collaboration between the concerned teams to ensure that no aspect of endpoint management is neglected.

Endpoint Management

What is endpoint management?

Endpoint management involves troubleshooting and upgrading technology terminals like servers, computers, networking equipment, POS devices, self-service kiosks, and so on.

Marketing Automation

How do you automate digital marketing?

First, you need to understand your requirement and then search for marketing solutions that have relevant features, such as Unica. Compare the solutions to select the most suitable one.

Hi-Tech and Telecom

Internet of things

IoT Platforms

What are IoT Platforms?

Internet of Things (IoT) strives to connect devices remotely for seamless functioning and ease of operations. An IoT platform bridges the gap between device sensors and data network. It provides an insight into the data used in backend application.

Internet of Things (IoT)

What is Internet of Things (IoT)?

Internet of Things (IoT), as the name suggests, enables connectivity across devices. The device could be smartphone, washing machine, television, microwave, or coffee maker, among others. They are either connected to each other or to the internet. IoT is a giant network connecting almost everything.

IoT Business Models

What are IoT business models?

The synergy of virtual and physical worlds has resulted in the emergence of Internet of Things (IoT). In the near future, things as varied as warehouses, restaurant kitchens, and bicycles, among others, will be connected to the internet and to each other, making everything more convenient for humans.

IoT Solutions

What are IoT Solutions?

Internet of Things (IoT) solutions have proved advantageous for almost every industry, facilitating creation of new business and boosting efficiency.

IoT in Business

How does IoT help businesses?

In the era of digitization, organizations are leveraging IoT to drive growth and realize business objectives.

IoT adds value to the product by enabling a host of critical functions. It will, therefore, allow companies to charge a better price for value addition.

IoT Device

What is an IoT device?

Anything that has a sensor attached to it and can transmit data from one object to another or to people with the help of internet is known as Internet of Things (IoT).

Smart Grid Consultants

What are smart grid consultants?

Smart Grid consultants provide consulting services to power service providers to manage power distribution and smart grids with continued focus on reducing cost and ensuring reliability. With digitisation of the entire power management process, smart grid consultants help manage both the supply side as well as the delivery side of the grids.

IT Infrastructure

IT Infrastructure Management Services

What is a User Experience Score/Office?

With the digital workplace landscape continuously evolving, the focus has broadened from merely enabling IT and users with avant-garde tools/technologies to now incorporating user experience. Though it seems to be a fairly simple task, but objectively quantifying UX was a challenge.

IT Infrastructure Management Services

What is a digital workplace/futuristic workplace?

Traditional workplaces have undergone a massive transformation and now enterprises are moving to a digital workplace powered by cognition, automation, mobility, active analytics, and other emerging technologies where user experience is not hindered by IT estate.

IT Infrastructure Management Services

What is OpenStack?

A free and open-source software platform for cloud computing, deployed mostly to underpin private or public cloud IaaS. The software platform consists of interrelated components that control diverse, multi-vendor hardware pools of processing, storage, and networking resources throughout a data center.

IT Infrastructure Management Services

What are microservices?

A method of developing software applications as a suite of independently deployable, small, modular services in which each service runs a unique process and communicates through a well-defined, lightweight mechanism.

IT Infrastructure Management Services

What is hyper-converged infrastructure?

A hyper-converged infrastructure is an infrastructure model that utilizes a software-centric architecture and has tight integration with the storage, networking, computing, and virtualization software and hardware resources. This type of infrastructure reduces complexity and helps simplify resource management.

IT Infrastructure Management Services

What is NAS (Network-attached Storage)?

NAS is a single device, sharing its own storage over the network. Unlike SAN, NAS appears to the server as an external storage device. The main downside of using NAS is its performance issue and its dependency on the network, which is also used for normal traffic, resulting in congestion.

IT Infrastructure Management Services

What is SAN (Storage Area Network)?

It’s a network of devices (can include tape drives and raid disk arrays, among others) all working together to provide an excellent block level storage. In a storage network, a server issues a request for specific blocks, or data segments, from specific disk drives. This method is known as block storage.

IT Infrastructure Management Services

What is the function of network routers and switches?

Switches interconnect physical servers and storage. Routers provide LAN and WAN connectivity. Additional network components provide firewall protection and traffic load balancing. 

IT Service Desk

What is it service desk?

IT Service desk of any organisation is the point of contact between the IT department and the users of IT services. The users may be employees of the same organisation that are dependent on the IT department for their work or may be outside customers, who pay for the services of the IT department.

IT Service Desk Management

What is service desk management?

Service Desk Management/IT Service Desk Management is the process of managing the IT service desk that forms the point of contact between the IT service providers and the IT service users.

Life Sciences and Healthcare

What is regulatory compliance?

What is regulatory compliance?

Regulatory compliance is an organization's adherence to laws, regulations, guidelines and specifications relevant to its business processes


What is Biostatistics

Biostatistics is the branch of statistics that deals with data related to living organisms. It involves analysis and interpretations of data for consumption in public health and medicine.

Medical Writing

What is Medical Writing?

Changing market dynamics, expiring patents, and depleted product pipelines are all exerting pressure on pharmaceutical companies to outsource non-core activities in an effort to control costs and enhance drug-development cycle time.

Healthcare Consulting

What is Healthcare Consulting?

The healthcare industry is ripe for a revolution. Organizations in the industry around the globe are preparing for the next generation of healthcare services: a consumer-centric, prevention-focused system that cares for patients.

Clinical Analytics

What is clinical analytics?

Clinical analytics has emerged as a significant area of focus for IT leaders among healthcare providers, who are moving toward adopting accountable care. Many of the leaders have said that they are prioritizing clinical analytics over other systems in their organizations.

Medical Devices

What are Medical Devices?

Medical devices and diagnostics enable people to have longer, healthier, and more productive lives. Medical devices are considered different from drugs by many.

Next Generation Sequencing (NGS)

What is Next Generation Sequencing in Life Sciences Industry?

Next-generation sequencing (NGS) has tremendous potential as a key technology to deliver the next level of healthcare solutions.

Laboratory Information Management System

What is Lims Software?

Laboratory Information Management System (LIMS) software supports the functioning of a fully-fledged modern laboratory using Information Management System and a virtual software based laboratory system. The various aspects of laboratory informatics are managed through ERP tools and various data analytics tools.

Clinical Data Management

What is clinical data management?

The accumulating, documenting and storing data, critical for clinical trials or other clinical procedures, critical to pharmaceutical manufacturers and Bio Tech companies is called Clinical Data Management.

Media Publishing and Entertainment

Adaptive Learning Systems

What are the adaptive learning systems?

Adaptive Learning System is a tool for transforming the learning system from a passive reception of information by the receiver to an interactive process by collaborating in the education process. Adaptive Learning System is used in education as well as in business training.

Enterprise Content Management System

What is Enterprise Content Management?

Enterprise Content Management System is a centralized system for storing, organising and documenting an organisations data in the form of documents.


How does DevOps methodology help?

How does DevOps methodology help?

DevOps is the combination of cultural philosophies, practices, and tools that increases an organization’s ability to deliver applications and services at high velocity: evolving and improving products at a faster pace than organizations using traditional software development and infrastructure managem

IT Infrastructure Management Services

What is edge computing?

Edge computing is a distributed information technology (IT) architecture in which client data is processed at the periphery of the network, as close to the originating source as possible. Edge computing pushes applications, data, and computing power (services) away from centralized points to the logical extremes of a network.

Responsive Manufacturing

What is responsive manufacturing?

Manufacturing companies have always faced the challenge of meeting customer expectation along with ensuring timely production and increasing ROI.


What is DevOps?

DevOps is an application software development methodology. It is a philosophy that ensures systematic liaison between software development and the various IT operations teams.

Manufacturing Execution System

What is manufacturing execution systems?

Manufacturing Execution System (MES) are IT enabled systems that provide solutions for improving and optimizing the manufacturing process to the production floor engineers and managers. MES provides solution as to how the current conditions of the shop floor be altered to generate greater output at minimal cost.

IT Process Consulting

What is process consulting?

IT process consulting is the process of streamlining the IT processes of an organisation in order to make it capable enough to meeting day to day IT challenges.

UI Developer Role

What is ui developer role?

A UI developer’s role is to translate creative software design concepts and ideas into reality using front end technology. They understand the user interface design solution both in its practical intent and creative vision, and convert it into engineered softwares.


What is do-178b?

DO-178B is a software produced by Radio Technical Commission of Aeronautics Inc. (RTCA), used for guidance related to Equipment certification and software consideration in airborne systems. It is a corporate standard, acknowledged worldwide for regulating safety in the integration of aircraft systems software.


Omnichannel Commerce (Platform)

Why is omnichannel retailing important?

The following factors make omnichannel retailing important:

Omnichannel Commerce (Platform)

What is omnichannel commerce?

Omnichannel commerce is an integrated business approach in which all relevant channels of commerce can be leveraged simultaneously in a unified manner to capitalize on every potential business opportunity. To know more, click here.

Multichannel Retailing

What is multichannel retailing?

Multichannel Retailing is the process of using multiple channels for selling similar products across different platforms. The platforms may be online and offline and the various channels may be brick and mortar store, online store, mobile store, mobile app store, etc.

Supply Chain Management

What is retail supply chain management?

Retail Supply Chain Management is the process of managing the entire supply chain of retail organisations.

Retail Merchandising Solutions

What are the retail merchandising solutions?

Retail Merchandising Solutions provide the entire gamut of retail solutions including, retail analytics, pricing solutions, inventory planning, item pricing, product management, etc. Retail Merchandising Solutions provide flexibility to the system along with reduced time to market.

Supply Chain Management

SCM Strategy

What is Supply Chain Management Strategy?

Supply chain management (SCM) involves the movement of products and services from suppliers to distributors. SCM involves the flow of information and products between and among supply chain stages to maximize profitability.

Supply Chain Management Outsourcing

What is outsourcing in supply chain management?

SCM outsourcing the entire supply chain management activity of an organisation to an external organisation that specializes in the same.


What is scm in sap?

SAP SCM is a tool provided by SAP AG for managing the supply chain process of an organisation. SCM helps in planning, networking and execution of all supply chain related activities of an organisation.

Supply Chain Management (SCM)

What is sap supply chain management?

Supply Chain Management is the process of managing and streamlining the entire flow of materials and activities for an organisation, from the supplier side to the customer side. The entire value chain of the organisation is dependent on the supply and movement of output intensive materials and the efficiency of activities that enable the same.


Big Data Analytics

Big Data Analytics Impact on Telecom Industry

The rapid rise in the use of smartphones and other connected mobile devices has triggered a spurt in the volume of data flowing through the networks of telecom operators. It is necessary that the operators process, store, and extract insights from the available data.


What is cdr in telecom?

Call Detail Record (CDR) is the detailed record of all the telephonic calls that pass through a telephone exchange or any other telecommunications equipment.

Leased Lines & Broadband

What are leased lines and broadband?

A leased line is a dedicated service contract between a telecom service provider and a customer that provides for fixed bandwidth as well as fixed upload and download speeds. In case of leased lines, each individual customer receives a fixed bandwidth irrespective of other customers.


Mainframe Testing

What is Mainframe Testing?

Mainframe Testing is the testing of software services and applications based on Mainframe Systems. Mainframe testing plays an active role in application development and is instrumental in overall development cost and quality. Mainframe testing is a part of end-to-end test coverage spanning platforms.

Mainframe Technology Testing

What is Mainframe Technology Testing?

Mainframe Technology Testing is the process of ensuring quality business applications by testing mainframe applications with a testing framework. Mainframe applications usually control critical business flows and their architectures and product suites are entirely different from the distributed environment.


What is tcoe?

Testing Center of Excellence (TCOE) is a model for centralized testing platform that provides for standardizing test processes and optimal utilization of resources for test purposes. It brings the infrastructure and resources together for achieving excellence in testing functions.

Pairwise Testing

What is pairwise testing?

Pairwise testing, also known as all-pairs testing is the method of finding defects by using a combinational method of two test cases. It relies on the observation that most defects are caused by interaction of at most two factors.