What is application management service? | HCL Technologies

What is application management service?

TECHNOLOGY Q&A

Application Management Service

What is application management service?

Application Management Services are services of enterprise application management provided by various organisations to companies that need to outsource their enterprise application management processes. These organisations that take up the application management task have IT expertise and expertise of similar application management for other companies operating in the same domain of business.

RESEARCH/BROCHURE

Financial Services: HCL's Alternative in Managing Applications

ALT ASM™ is HCL's alternative view on managing applications. HCL believes that a CIO needs an incident free, highly available application environment to service the requests and to reduce the number of tickets to zero.

CASE STUDY

HCL helped the customer migrate to DB2 and reduced MIPS for business critical applications. The sourcing partner provided offshore-centric application maintenance, support and enhancement that improved turn-around time by 10% and reduced TCO by 20%. Read the case study to know more.

For a US-based retail chain, HCL performed extensive data cleansing and Data de-duplication. HCL solution resulted in 80% reduction in operational cost around data management.

WHITEPAPER

The majority of IT departments that have been around for any length of time with a reasonable scale of operations would probably have to deal with issues relating to what is known in the industry as "application spaghetti." Depending on the platform or architecture that is the flavor of that time period, a variety of in-house, externally sourced, or packaged applications will have been put in place and tweaked over time to try and align with specific business processes.