Organizations today are investing more and more in modernizing their digital IT infrastructures and embracing a future in cloud technology. Cloud adoption can help large organizations successfully navigate the business challenges that arise from running and innovative and fast-moving business.
Embracing a cloud infrastructure, while committing to continuous modernization and innovation, was key for HCLTech in its modernization journey. To prepare for this journey and the growth involved, HCLTech chose RISE with SAP to help modernize its IT infrastructure.
HCLTech has been a strategic SAP partner for more than 25 years and is a SAP client as well. RISE with SAP was chosen by HCLTech to modernize its own enterprise digital landscape, transitioning critical applications and processes to the cloud to meet global business challenges.
As a large multinational business, HCLTech has multiple business processes running in multiple business units in many locations. It needed a new way to keep up with technological innovations and to align with the business strategy. HCLTech determined that a cloud transformation cloud help business units work in sync and be more flexible and responsive moving forward.
“Our vision is to create a scalable architecture for a data-driven organization that enhances engagement, improves agility, and increases flexibility. We aim to establish a robust platform to make our SAP IT estate more agile, while also focusing on improving the user experience,” said Global SAP Ecosystem Leader at HCLTech Ajay Pasuvula. “Our priorities include optimization and automation, modernization, process simplification, advanced analytics, and next-generation security.”
Creating a scalable, business-aligned IT infrastructure
RISE with SAP is a cloud ERP solution that utilizes analytics and business process intelligence. This solution allowed HCLTech the ability to change business models with urgency and speed, the chance to simplify operations through removing cost and complexity and provided a unique opportunity to focus on sustainability.
“The preexisting ecosystem comprised disconnected dashboards and reporting mechanisms, including SAP and other OnPrem systems, as well as custom solutions,” said Pasuvula. “The company faced challenges in user experience, as well as gaps in end-to-end business processes such as Order-to-Cash (O2C), Hire-to-Retire (H2R), Record-to-Report (R2R), and overall modernization. The architecture involved multiple layers of interfaces making the overall process costly, inefficient and time consuming.”
HCLTech determined that RISE with SAP provided the most effective “business-transformation-as-a-service” (BTaaS) solution that could be delivered in conjunction with HCLTech’s own CloudSMART for SAP strategy and address its key digital priorities, which include:
- Optimization and automation
- Process simplification
- Advanced analytics
- Next-generation security
Adopting RISE with SAP
Additionally, RISE with SAP provides the chance to create a future-proof clean foundation to build a scalable and robust platform with single-data models, embedded analytics, easily accessible data insights and a no- or low-code citizen development capability. HCLTech wanted to cut back on customization that often led to a long trail of rigidity and instead create an environment for fast and nimble development at the edge.
Through the adoption of RISE with SAP, a business-aligned IT landscape can be built, which includes:
- Accelerating and streamlining accounting close processes closing calendars
- Improving the speed and accuracy of accounts receivable
- Integrating payments with banks and financial institutions using a multibank digital channel
- Consolidating master data across the entire enterprise landscape
- Improving tax compliance and streamlining remediation
- Simplifying and centralizing billing systems
- Building a global payroll process with embedded localization
While harnessing HCLTech’s CloudSMART for SAP strategy, HCLTech deployed RISE and SAP S/4HANA Cloud private edition, a comprehensive BTaaS that includes key products and services to support greater speed, agility, integration and extensibility.
Additionally, HCLTech implemented SAP Customer Experience solutions, SAP Business Technology Platform (SAP BTP), SAP Ariba solutions, SAP SuccessFactors solutions and SAP Fiori apps to maintain pace with IT innovation and provide a better digital transformation experience.
“I would like to reiterate that our journey of RISE with SAP was very successful in making us an intelligent enterprise and it has also empowered us to serve our clients with the best possible solutions and services,” said Pasuvula. “We are constantly pushing the boundaries of what is possible in the digital world with the latest SAP products and technologies.”