Customers expect seamless and personalized interactions across channels. To keep up with customer expectations, organizations need integrated tools that quickly deliver contextual, omnichannel experiences across the engagement lifecycle. However, disparate systems, complex integrations, and organizational restrictions (e.g. lack of skillsets and... More
Manufacturing organizations are faced with the prospect of large scale retirements as the baby boomer generation starts leaving the workforce. Organizations are staring at the prospect of losing significant institutional knowledge that have sustained them for the last few decades. As companies prepare for a new wave of hiring to offset these... More
Learn how News UK plans to save millions of dollars by becoming next generation digital enterprise on the Cloud
The days for evangelization of the cloud are just about over. It is now perceived as a powerful driver for innovative business initiatives, rather than just an IT platform. But, Public cloud adoption is marred by outage incidents, lack... More
BPM is used to structure, standardize, automate, and optimize complex corporate processes. The foundation of Business Process Management projects is a repeatable BPM methodology. It enables stakeholders with a step-by-step methodology, which ensures that projects and processes are in alignment with the planned objectives.
This webinar will focus... More
Ensuring operational integrity of critical assets and installations is of paramount importance and whilst Asset Integrity Management has always been acknowledged as an important discipline, the following drivers have contributed to it becoming a critical capability:
Increased commercial, regulatory and environmental focus
Recent high... More
The insurance industry is in the midst of a massive shortage for skilled workforce, and this shortage will only worsen over the coming years. Increased competition for skilled labor combined with radical changes in technology is shifting the employee’s expectations towards their careers.
Please join Dr. Steven Hunt, Vice President- Customer... More