Overview
HCLTech Real-time In-store Insights (RII) leverages IoT to enable retailers to make intelligent, real-time decisions, transforming the retail space and co-creating personalized shopping experiences. Using radar-sensing and camera imaging, RII captures accurate demographics and real-time insights, employing distributed computing and AI to track key touchpoints.
The solution presents insights through web-based dashboards, facilitating swift tactical and strategic decision-making with retail insights, heat maps and trend reports. RII is scalable with minimal establishment costs, ensuring a high ROI and addresses shopper privacy concerns by operating independently of end-user devices.
Features
Highlights key retail touchpoints and in-store times, providing accurate footfall counts. Correlates with staffing and promotions, offering insights into queue management.
Provides visibility of real-time retail insights on web-based apps. Custom analytics and role-based access enhance accessibility.
Integrates seamlessly with existing ERP, CRM and PoS software. Correlates with inventory, sales, and profitability metrics for informed decision-making.
Features a global, adaptable solution with minimal requirements. Innovative radar technology ensures functionality in challenging conditions, operating independently of end-user devices.
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Key Benefits
Redefine smart shopper
Create rich demographic sets correlated with seasonality and product listings using retail analytics to understand buying behavior better.
Optimize in-store operations
Redefine layout and staffing models to improve inventory turns based on footfall and purchase trends, optimizing operational costs comprehensively.
Personalize in-store experience
Track and enhance shopper-staff interactions at key touchpoints and design smart planograms to increase conversion rates, ensuring a personalized retail journey for each customer.
Scale and transform
Implement an easily scalable architecture for a high return on investment. Prioritize integration with Point of Sale (PoS) systems and loyalty programs to enhance customer retention.
Awards and Recognition
Dynamic Ecosystem of Connected Devices (DECoDe)
Best IoT Device Management Platform
Winner of the Juniper Research Smart Cities & IoT Innovation Award for Best IoT Device Management Platform
Intelligent Asset Tracking and Management (IATM)
IoT Evolution Asset Tracking Award
Winner of the IoT Evolution Asset Tracking Award 2023, presented by IoT Evolution World magazine
Intelligent Asset Tracking and Management (IATM)
IoT Evolution Business Impact Award
Winner of the IoT Evolution Business Impact Award 2023, presented by IoT Evolution World magazine
Net Zero Intelligent Operations (NIO)
IoT Evolution Industrial Product of the Year Award
Winner of the IoT Evolution Industrial Product of the Year Award 2023, presented by IoT Evolution World magazine
Intelligent Asset Tracking and Management (IATM)
IoT Breakthrough Award
Winner of the IoT Breakthrough Award 2023 in the IoT Health & Wellness Innovation of the Year category, presented by IoT Evolution World magazine
Net Zero Intelligent Operations (NIO)
Cisco Global Digital Sustainability Challenge
Winner of the Cisco Global Digital Sustainability Challenge, 2022
Intelligent Asset Tracking and Management (IATM)
CPHI Pharma Award
Winner of the CPHI Pharma Award 2022 in Excellence in the Supply Chain, Logistics and Distribution category