As customers work towards achieving the greatest value from their digital business transformation plans, we help to close the gaps across organizational silos that are impacted by IT Operations services.
Our team of trusted thought leaders and industry-leading technology experts provide best of breed monitoring solutions that take advantage of data aggregation and noise reduction, artificial intelligence (AI) analytics to effectively identify critical situations and automatic remediation triggers.
We use a full suite of solutions to take advantage of industry and technology trends such as cloud platforms, machine learning (ML) for effective analytics, proactive alerting and automation to reduce risk.
Operational Excellence: Understanding Your Baseline
It's important to understand your baseline in order to build resilient, sustainable solutions.
When you work with our team, we're not just focused on what you need today. Our team works with you to understand your expectations from the start. Our workshops bring in all stakeholders, identify the pain points and desired outcomes, and put you in position for successful outcomes.
Business Impacts: Operational Efficiencies and Risk Reduction
As a business stakeholder, you are focused on reducing friction within the system. These might be cost reductions, reducing time-to-value, and managing risk.
Our AIOps solutions may assist with avoiding downtime in your business services. We identify not only IT risks, but risks to the overall business flow, and help you to proactively prevent potential outages.
Business Outcomes: Ongoing Focus on Value
Organizations continue to face an ever-increasing pace of change. Changes to the market, customers, or unseen challenges can impact your business services in ways you might not see now.
Our focus on business value for our customers results in trusted advisor partnerships, helping create resilient AIOps and automation solutions that are designed for long-term operational excellence.
Insights and News
Blogs and Whitepapers
Blogs and Whitepapers
Featured Services
Advisory and Consulting
In today’s digital era, organizations can’t depend on achieving transformation by focusing on individual IT silos or technical improvements alone. We work across IT silos and close the gap between business and IT to deliver technical, cultural and process improvements needed for left-to-right, top-down and bottom-up digital transformation.
Solution Adoption
Implementing software quickly and precisely isn’t enough. Long-term success requires enabling users, aligning processes, ensuring solution adoption and developing a long-term roadmap for full value realization.
Our Solution Adoption Services support your organization with team enablement and process guidance to help you transition from a current state focused on cost-containment, to a desired future state tied to the primary reasons you initially licensed the software.
Assessments
Your solution may no longer adequately address your changing requirements or you may not be getting the business impact and results you originally expected.
A Health Check from Enterprise Studio is a step you can take towards peace of mind and confidence in your solution, and is executed with little or no disruption to your day-to-day activities.
Packaged Solutions
Pre-configured packaged solutions address industry-specific use cases such as banking, higher education, and utility distribution. They also meet the various needs of technologies such as SAP, Oracle, and Web Services and functional use cases such as disaster recovery automation and mail integration.
Reporting
Although the Broadcom AIOps solutions offer a wide range of reports out of the box, Enterprise Studio can assist with creating custom reports and dashboards that are more meaningful to your business and operational customers. Reports can be executed and automatically delivered on a scheduled basis.
Implementations
Our expert implementation staff of on-site and remote consultants collaborate to deliver precision implementations quickly.
We have multiple implementation service options, so you can efficiently implement enterprise automation solutions with leading practices and minimal customizations, for a robust, scalable solution.
Migrations
Migration services for the Broadcom AIOps solutions are available to clients that need to move their existing solutions to other systems. For example, migrating to new operating system platforms or on-premise environments to a public/private cloud. Our experienced team can assist with the planning and execution tasks.
Upgrades
When you’re ready to transition to the latest release of your solutions, our team will perform an upgrade assessment and deliver the technical upgrade. We’ll help you identify benefits, dependencies and risks so that we can tailor your upgrade strategy for an efficient transition. We also identify barriers to high performance and effective processes for your solution—and we help you overcome those barriers.
Application Management Services
Application Management Services from Enterprise Studio help you deliver the innovation and value your users demand for Broadcom’s Enterprise Software solutions. We work with you to deliver differentiated day-to-day application administration, monitoring, preemptive maintenance, and comprehensive solution adoption services to optimize value from your software investments.
Customizations and Integrations
Unlock greater value from your software with integration across technologies. Expands value of your core solution with integration across other technologies from a common vendor or with other 3rd party products.
Global Team Focused on Customer Value
James Laverick
Senior Solution Director, Practice Service, EMEAMy focus is to understand what the customer’s desired outcome is from a business perspective. This way we can work back to understand the right solution to deliver these business outcomes. Doing it right the first time helps build long-lasting customer relationships.
Leroy Chang
Global Product Line Head, AIOps, USI always consider client interaction as a partnership. The combined experiences allows us to produce the most effective IT solutions that provide greatest value to their business.