Cognitive Product Support:Next Phase of Intelligent Support Services
Today, customized user experiences and burgeoning demands are two major expectations from customers in an As-a-Service economy. Hence,the same anticipations have been building up for the technology sector. Read how Cognitive Product Support could unleash a number of far-reaching impacts.
Oct 24, 2017
Never suffer a pitfall, select the right execution framework
Decision paralysis in terms of “what to do with the data?” is a major reason for the lack of experimentation in with data initiatives. It is like sitting and waiting on the side lines, while your competition is making the most of it. A bigger...
Oct 09, 2017
Accessibility approach for IVI and IFE
This blog emphasizes the importance of Accessibility in In-Vehicle-Infotainment and In-Flight-Entertainment space, the current status of lack of accessibility in many systems, and how HCL with its focus on accessibility & how we can leverage our...
Sep 06, 2017
Enhancing Agent Experience at Contact Centres
Contact center technologies flourished, answering customer questions and solving their problems has progressively become simple.But that has not directly translated to better efficiencies of cost reductions for the enterprises.This write-up focuses...
Aug 24, 2017
JProfiler-A tool to capture performance bottlenecks
JProfiler is a Java profiler tool and is useful for developers/testers as it can be used to analyze performance bottlenecks, memory leaks, CPU loads and resolve threading issues.
Aug 22, 2017
Digital Twin: Is it just another buzz word?
Digital Twin is a very important concept for the manufacturing sector, which is being swept by a digitalization wave. Digital twin technology leverages big data analytics to empower the manufacture in meeting their performance KPIs in the VUCA world...
Aug 21, 2017
Digitization of Healthcare – Beyond apps to IoT/AI/Big Data
The Blog talks about emerging technologies enabling various stakeholders to improve value to the customer, how Digitization in Healthcare could contribute in saving many lives and betterment of lifestyle. It also talks about the potential threat of...
Aug 21, 2017
Move Over SMAC, the Future of Tech is now RAPID!
The SMAC stack (or Social, Mobility, Analytics and Cloud) has been one of the most used, overused and abused acronyms of the tech industry. Everything tech is linked one way or another to SMAC, they say. True, there have been businesses who didn’t...
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Jul 03, 2019
The role of AR in Shaping the Future of Life Sciences
Life sciences industry is looking for compelling use cases where AR can transform patient/customer engagement, make treatment delivery easier for healthcare professionals, and aid advanced research in pharmaceuticals. With its ability to accurately...
May 07, 2018
Web Based Enterprise Management
WBEM being a Set of Management and Internet Standard technologies unlike its predecessor which are protocols. It helps WBEM to be more protractible and hence simplify and promote the development of non-aligned platforms, tools, changeable...
Feb 08, 2018
Introduction to Lambda expression in Java
Lambda expressions or Lambdas are, typically, a simpler way to pass function (behaviour) as an argument to another method or constructor. It is also called as Function Pointers or Function References.Lambdas were introduced in Java 8 and it was the...
Jul 06, 2016
Customer Experience: The new game changer for the Aviation Industry
The aviation industry is witnessing a boom of growth and expansion. ‘Experience’ is taking the center stage of the customer engagement blueprint.
Jan 30, 2015
Smart Cities Can Improve The Quality Of Urban Life
Integrating Devices and adopting technology planning in our Infrastructure will give rise to smart cities with a better quality life
Apr 05, 2016
Docker and its Relevance in DevOps
If you have been following open source, you might have heard about Docker and containers, and the impact it is going to have on Virtualization and DevOps. In this article, I would like to introduce you to the concept of Docker and how it fits...
Nov 30, 2016
Accessibility Engineering: Doing it the right way
Today, organizations around the globe are making efforts to make their products and services accessible to people with special needs. Engineers must ensure they create products and services that are accessible to people with disabilities.