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Technology | Engineering R&D
Amit

Sep 06, 2017

Enhancing Agent Experience at Contact Centres

Amit kumar Agarwala - General Manager
General Manager
Contact center technologies flourished, answering customer questions and solving their problems has progressively become simple.But that has not directly translated to better efficiencies of cost reductions for the enterprises.This write-up focuses...
140
JProfiler

Aug 24, 2017

JProfiler-A tool to capture performance bottlenecks

Ritu Bhat - Test Lead - Engineering R & D services
Test Lead
JProfiler is a Java profiler tool and is useful for developers/testers as it can be used to analyze performance bottlenecks, memory leaks, CPU loads and resolve threading issues.
4,073
Digital Twin

Aug 22, 2017

Digital Twin: Is it just another buzz word?

Kiran Parvathaneni - Global Engagement Manager
Global Engagement Manager
Digital Twin is a very important concept for the manufacturing sector, which is being swept by a digitalization wave. Digital twin technology leverages big data analytics to empower the manufacture in meeting their performance KPIs in the VUCA world...
804
Healthcare

Aug 21, 2017

Digitization of Healthcare – Beyond apps to IoT/AI/Big Data

Pavan GVS - Senior Management Trainee
Senior Management Trainee
The Blog talks about emerging technologies enabling various stakeholders to improve value to the customer, how Digitization in Healthcare could contribute in saving many lives and betterment of lifestyle. It also talks about the potential threat of...
704
SMAC

Aug 21, 2017

Move Over SMAC, the Future of Tech is now RAPID!

Megh Amin - Senior Management Trainee
Senior Management Trainee
The SMAC stack (or Social, Mobility, Analytics and Cloud) has been one of the most used, overused and abused acronyms of the tech industry. Everything tech is linked one way or another to SMAC, they say. True, there have been businesses who didn’t...
446
Chatbot

Aug 08, 2017

5 Best Bot Building Practices

Sainath Bommisetty - Technical Lead
Technical Lead
Allowing users to ask questions and interact real-time with a brand on messaging platforms is the new tactic used by businesses. Chatbots are the resources being used to help users solve problems and promote interactivity. Here I am explaining about...
307
Artificial Intelligence

Aug 03, 2017

Artificial Intelligence is reaching a critical juncture

Anup Dutta - Corporate Vice President, HCL ERS
Corporate Vice President, HCL ERS
This blog takes an interesting stand on the long discussed harms of AI on humanity and human behavior. It dwells into the ever diminishing distinction between AI related threats depicted in famous movies and real world problems.
218
Every Organization might

Aug 01, 2017

Why Every Organization might go for the API Management

Sathish Gurumoorthy - Senior Technical Manager ,Engineering R&D Services
Senior Technical Manager
Blog sets out to establish the relation between API and micro services. With the increase of Mobility & SOA and with the advent of MicroServices, it is the need for a comprehensive design to expose services as API and enable better integration,...
368
Contextual Enquiry

Jul 31, 2017

Contextual Enquiry, Understanding users with Observation and enquiry

Chander Prakash Pandey - Manager - Creative Design,ERS-SDES
Manager - Creative Design,ERS-SDES
This blog talks about how contextual enquiry has impacted design thinking. Designers are now becoming more motivated to think strategically and holistically before starting any design. Designers are now looking to be a part of the initial research...
328

Pages

Techocraft

Feb 08, 2017

Executive Summary @ a Finger Click – A Technocrat View

Koteswara Reddy Katreddy - Senior Software Engineer
Senior Software Engineer
In today's day and age, business leaders are faced with a lot of information clutter that prevents them from taking informed decisions. Automated text summarization is a technique that can help them sift through all unimportant content and get to...
685
DevOps

Apr 05, 2016

Docker and its Relevance in DevOps

gaurav vohra - Lead Engineer for an infrastructure monitoring product
Lead Engineer
If you have been following open source, you might have heard about Docker and containers, and the impact it is going to have on Virtualization and DevOps. In this article, I would like to introduce you to the concept of Docker and how it fits...
2,305
Ideation

Nov 02, 2017

Ideation Techniques- Part 2

Sanjeev Purohit - Group Manager - Engineering R&D
Group Manager
In continuation of the previous blog Promoting and Nurturing Innovation and part 1 of ideation techniques we will go through other advance techniques like SCAMPER, Mind Map, Reverse thinking for idea generation. 
556
Partner Enabled Innovation in Healthcare

Oct 25, 2017

Partner Enabled Innovation in Healthcare

Partha Marella - Senior Vice President
Senior Vice President
Healthcare, today, demands a system that can efficiently cure or manage multiple comorbidities in an individual, find novel ways of optimizing cost of care including self-help, remote patient engagement or home care. To top it all, the new...
1,243
Hyper Personalization

Jun 12, 2017

How Hyper Personalization is defining the Future

Vittal Devarajan - Senior Vice President
Senior Vice President
Over the years, the focus on standardization through mass manufacturing has shifted to personalization through automation and smart manufacturing. 
520
Istock

Nov 30, 2016

Accessibility Engineering: Doing it the right way

Hardik Baweja - HCL ERS division as a Business Analyst
Business Analyst
Today, organizations around the globe are making efforts to make their products and services accessible to people with special needs. Engineers must ensure they create products and services that are accessible to people with disabilities.
1,356
Healthcare

Aug 21, 2017

Digitization of Healthcare – Beyond apps to IoT/AI/Big Data

Pavan GVS - Senior Management Trainee
Senior Management Trainee
The Blog talks about emerging technologies enabling various stakeholders to improve value to the customer, how Digitization in Healthcare could contribute in saving many lives and betterment of lifestyle. It also talks about the potential threat of...
704
Li-Fi

Jun 27, 2016

Li-Fi: Data through illumination

Tushar - Software Engineer in an Agile project
Software Engineer
Li-Fi or Light Fidelity has emerged as next gen technology of wireless communications. It simply means data through illumination. Discover how it is one step better than existing Wi-Fi technology
1,124

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