Cognitive Product Support:Next Phase of Intelligent Support Services
Today, customized user experiences and burgeoning demands are two major expectations from customers in an As-a-Service economy. Hence,the same anticipations have been building up for the technology sector. Read how Cognitive Product Support could unleash a number of far-reaching impacts.
Sep 06, 2017
Enhancing Agent Experience at Contact Centres
Contact center technologies flourished, answering customer questions and solving their problems has progressively become simple.But that has not directly translated to better efficiencies of cost reductions for the enterprises.This write-up focuses...
Aug 24, 2017
JProfiler-A tool to capture performance bottlenecks
JProfiler is a Java profiler tool and is useful for developers/testers as it can be used to analyze performance bottlenecks, memory leaks, CPU loads and resolve threading issues.
Aug 22, 2017
Digital Twin: Is it just another buzz word?
Digital Twin is a very important concept for the manufacturing sector, which is being swept by a digitalization wave. Digital twin technology leverages big data analytics to empower the manufacture in meeting their performance KPIs in the VUCA world...
Aug 21, 2017
Digitization of Healthcare – Beyond apps to IoT/AI/Big Data
The Blog talks about emerging technologies enabling various stakeholders to improve value to the customer, how Digitization in Healthcare could contribute in saving many lives and betterment of lifestyle. It also talks about the potential threat of...
Aug 21, 2017
Move Over SMAC, the Future of Tech is now RAPID!
The SMAC stack (or Social, Mobility, Analytics and Cloud) has been one of the most used, overused and abused acronyms of the tech industry. Everything tech is linked one way or another to SMAC, they say. True, there have been businesses who didn’t...
Aug 03, 2017
Artificial Intelligence is reaching a critical juncture
This blog takes an interesting stand on the long discussed harms of AI on humanity and human behavior. It dwells into the ever diminishing distinction between AI related threats depicted in famous movies and real world problems.
Aug 01, 2017
Why Every Organization might go for the API Management
Blog sets out to establish the relation between API and micro services. With the increase of Mobility & SOA and with the advent of MicroServices, it is the need for a comprehensive design to expose services as API and enable better integration,...
Jul 31, 2017
Contextual Enquiry, Understanding users with Observation and enquiry
This blog talks about how contextual enquiry has impacted design thinking. Designers are now becoming more motivated to think strategically and holistically before starting any design. Designers are now looking to be a part of the initial research...Pages
Feb 08, 2017
Executive Summary @ a Finger Click – A Technocrat View
In today's day and age, business leaders are faced with a lot of information clutter that prevents them from taking informed decisions. Automated text summarization is a technique that can help them sift through all unimportant content and get to...
Apr 05, 2016
Docker and its Relevance in DevOps
If you have been following open source, you might have heard about Docker and containers, and the impact it is going to have on Virtualization and DevOps. In this article, I would like to introduce you to the concept of Docker and how it fits...
Oct 25, 2017
Partner Enabled Innovation in Healthcare
Healthcare, today, demands a system that can efficiently cure or manage multiple comorbidities in an individual, find novel ways of optimizing cost of care including self-help, remote patient engagement or home care. To top it all, the new...
Jun 12, 2017
How Hyper Personalization is defining the Future
Over the years, the focus on standardization through mass manufacturing has shifted to personalization through automation and smart manufacturing.
Nov 30, 2016
Accessibility Engineering: Doing it the right way
Today, organizations around the globe are making efforts to make their products and services accessible to people with special needs. Engineers must ensure they create products and services that are accessible to people with disabilities.
Aug 21, 2017
Digitization of Healthcare – Beyond apps to IoT/AI/Big Data
The Blog talks about emerging technologies enabling various stakeholders to improve value to the customer, how Digitization in Healthcare could contribute in saving many lives and betterment of lifestyle. It also talks about the potential threat of...