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Technology | Engineering R&D
Amit

Sep 06, 2017

Enhancing Agent Experience at Contact Centres

Amit kumar Agarwala - General Manager
General Manager
Contact center technologies flourished, answering customer questions and solving their problems has progressively become simple.But that has not directly translated to better efficiencies of cost reductions for the enterprises.This write-up focuses...
124
JProfiler

Aug 24, 2017

JProfiler-A tool to capture performance bottlenecks

Ritu Bhat - Test Lead - Engineering R & D services
Test Lead
JProfiler is a Java profiler tool and is useful for developers/testers as it can be used to analyze performance bottlenecks, memory leaks, CPU loads and resolve threading issues.
2,977
Digital Twin

Aug 22, 2017

Digital Twin: Is it just another buzz word?

Kiran Parvathaneni - Global Engagement Manager
Global Engagement Manager
Digital Twin is a very important concept for the manufacturing sector, which is being swept by a digitalization wave. Digital twin technology leverages big data analytics to empower the manufacture in meeting their performance KPIs in the VUCA world...
721
Healthcare

Aug 21, 2017

Digitization of Healthcare – Beyond apps to IoT/AI/Big Data

Pavan GVS - Senior Management Trainee
Senior Management Trainee
The Blog talks about emerging technologies enabling various stakeholders to improve value to the customer, how Digitization in Healthcare could contribute in saving many lives and betterment of lifestyle. It also talks about the potential threat of...
603
SMAC

Aug 21, 2017

Move Over SMAC, the Future of Tech is now RAPID!

Megh Amin - Senior Management Trainee
Senior Management Trainee
The SMAC stack (or Social, Mobility, Analytics and Cloud) has been one of the most used, overused and abused acronyms of the tech industry. Everything tech is linked one way or another to SMAC, they say. True, there have been businesses who didn’t...
415
Chatbot

Aug 08, 2017

5 Best Bot Building Practices

Sainath Bommisetty - Technical Lead
Technical Lead
Allowing users to ask questions and interact real-time with a brand on messaging platforms is the new tactic used by businesses. Chatbots are the resources being used to help users solve problems and promote interactivity. Here I am explaining about...
281
Artificial Intelligence

Aug 03, 2017

Artificial Intelligence is reaching a critical juncture

Anup Dutta - Corporate Vice President, HCL ERS
Corporate Vice President, HCL ERS
This blog takes an interesting stand on the long discussed harms of AI on humanity and human behavior. It dwells into the ever diminishing distinction between AI related threats depicted in famous movies and real world problems.
203
Every Organization might

Aug 01, 2017

Why Every Organization might go for the API Management

Sathish Gurumoorthy - Senior Technical Manager ,Engineering R&D Services
Senior Technical Manager
Blog sets out to establish the relation between API and micro services. With the increase of Mobility & SOA and with the advent of MicroServices, it is the need for a comprehensive design to expose services as API and enable better integration,...
322
Contextual Enquiry

Jul 31, 2017

Contextual Enquiry, Understanding users with Observation and enquiry

Chander Prakash Pandey - Manager - Creative Design,ERS-SDES
Manager - Creative Design,ERS-SDES
This blog talks about how contextual enquiry has impacted design thinking. Designers are now becoming more motivated to think strategically and holistically before starting any design. Designers are now looking to be a part of the initial research...
276

Pages

Design Thinking

Nov 02, 2017

Design Thinking: Putting customer and customer experience at the core of product innovation

GH Rao - President - Engineering and R&D Services (ERS)
President - Engineering and R&D Services (ERS)
Successful companies are increasingly putting customers, not technology, at the heart of product design. It turns out that understanding what problems customers have and how a product can solve them is more important than simply incorporating new...
321
Bits & Bytes

Feb 01, 2017

Bits & Bytes of Self-Driving Car

Magesh Srinivasan - Global Head – Connected Cars & A.I.
Global Head – Connected Cars & A.I.
‘Autonomous Drive = Self Drive’ However, the key question is: will it ever be possible to have a car that drives itself? The key to success of self-drive cars, may not, fully lie with engineers. We have to also consider, deeply, social factors. This...
974
Healthcare

Aug 21, 2017

Digitization of Healthcare – Beyond apps to IoT/AI/Big Data

Pavan GVS - Senior Management Trainee
Senior Management Trainee
The Blog talks about emerging technologies enabling various stakeholders to improve value to the customer, how Digitization in Healthcare could contribute in saving many lives and betterment of lifestyle. It also talks about the potential threat of...
603
Improving product support

Jul 21, 2017

Improving product support for telecom software through design thinking

Sachin Mudholkar - Senior Solutions Architect
Senior Solutions Architect
In Traditional Telecom Tech Product Support Model, customer complaints raised either by phone support lines or logging system or some other means are first analyzed by Enterprise Support Team. Adaptive software design and knowledge sharing can go a...
458
MongoDB in Big Data Analytics Applications

Mar 18, 2016

MongoDB in Big Data Analytics Applications

Raghavendra Ganji - Big Data Analytics CoE
2,668
Digital Twin

Aug 22, 2017

Digital Twin: Is it just another buzz word?

Kiran Parvathaneni - Global Engagement Manager
Global Engagement Manager
Digital Twin is a very important concept for the manufacturing sector, which is being swept by a digitalization wave. Digital twin technology leverages big data analytics to empower the manufacture in meeting their performance KPIs in the VUCA world...
721
Lambda Expression

Feb 08, 2018

Introduction to Lambda expression in Java

Vivek Kumarrai - Technical Manager
Technical Manager
Lambda expressions or Lambdas are, typically, a simpler way to pass function (behaviour) as an argument to another method or constructor. It is also called as Function Pointers or Function References.Lambdas were introduced in Java 8 and it was the...
529
Istock

Nov 30, 2016

Accessibility Engineering: Doing it the right way

Hardik Baweja - HCL ERS division as a Business Analyst
Business Analyst
Today, organizations around the globe are making efforts to make their products and services accessible to people with special needs. Engineers must ensure they create products and services that are accessible to people with disabilities.
1,296
Swarm Robotics

Mar 09, 2017

Swarm Robotics – The New Coordinated Multi-Robot Technology

Maheswara Poothireddy - Associate Technical Manager
Swarm robotics is a rapidly evolving multi-robot technology that draws inspiration from swarm intelligence found in nature. As compared to single robots or other multi-individual systems, swarm robotics offer scalability, stability, cost...
1,010

Pages

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