Cognitive Product Support:Next Phase of Intelligent Support Services
Today, customized user experiences and burgeoning demands are two major expectations from customers in an As-a-Service economy. Hence,the same anticipations have been building up for the technology sector. Read how Cognitive Product Support could unleash a number of far-reaching impacts.
Jul 21, 2017
Will Blockchain Become the Cyber Security Linchpin for the Digital Future?
A McKinsey survey on risk-management maturity of large companies found that only a dismal 5% of them had matured capabilities in managing cybersecurity risks. Because of digital transformation, these companies are even more vulnerable. Blockchain...
Jul 21, 2017
Accessibility Engineering: The Road Ahead
Accessibility Engineering has a lot of myths around it due to which most companies tend to shy away from it. In this blog, we try to debunk these myths and show how accessibility makes complete business sense. Read this blog to know more.
Jul 21, 2017
Improving product support for telecom software through design thinking
In Traditional Telecom Tech Product Support Model, customer complaints raised either by phone support lines or logging system or some other means are first analyzed by Enterprise Support Team. Adaptive software design and knowledge sharing can go a...
Jul 21, 2017
Transforming Product-Centric Organizations through Design Thinking
Large legacy product R&D organizations will have to transform in a non-disruptive way into a Service R&D organizations. This will need extensive collaboration and herein design thinking has a major role to play. Read this blog to find out....
Jun 12, 2017
How Hyper Personalization is defining the Future
Over the years, the focus on standardization through mass manufacturing has shifted to personalization through automation and smart manufacturing.
Jun 09, 2017
Cyber Security in Avionics: Becoming Future Ready
The dependence on software in the aviation industry is increasing rapidly. Software systems used by the defence departments are in a constant state of risk, thanks to complex interferences from multiple sources. Protecting the software from cyber...
May 29, 2017
Empathy—the Backbone of Design Thinking
Many organizations have adopted the design thinking approach as a part of their culture to tackle complex problems and improve their existing products or designs. Following the iterative process of Research, Ideate and Prototype, they have embraced...
May 24, 2017
How To Prevent Faults in Virtual Network Functions (VNFs) Through Pattern Recognition
The exponential network growth has led to several VNF deployment challenges. A cutting-edge VNF SLA monitoring solution ‘VNFs Fault Prevention by Recognizing Fault Patterns’ enables effective VNF SLA fault management. It comprises four modules -...
May 22, 2017
Incremental Innovation using Design Thinking
With the five key tenets of design thinking at its core - empathize, define, ideate, prototype, and test, the ‘discover-design-go’ solution was implemented to effectively address user needs. From gaining user sympathy to designing prototypes based...Pages
Aug 31, 2016
Interactive User Manual with AR Solutions
Generally , users get overawed when they are interacting or using a product for the first time due to poor visual affordance.Read how Augmented Reality can solve this problem with interative user manuals.Jun 12, 2017
How Hyper Personalization is defining the Future
Over the years, the focus on standardization through mass manufacturing has shifted to personalization through automation and smart manufacturing.
Feb 01, 2017
Bits & Bytes of Self-Driving Car
‘Autonomous Drive = Self Drive’ However, the key question is: will it ever be possible to have a car that drives itself? The key to success of self-drive cars, may not, fully lie with engineers. We have to also consider, deeply, social factors. This...
Feb 01, 2017
Using Variability and Volatility for Business Advantage
Business is usually accompanied by a huge degree of uncertainty and unpredictability that manifests in the form of volatility and variability. Our ability to accept variability and volatility will help us plan smarter processes. By doing so, we also...