Decision paralysis in terms of “what to do with the data?” is a major reason for the lack of experimentation in with data initiatives. It is like sitting and waiting on the side lines, while your competition is making the most of it. A bigger problem is when you know “what to do with the data?” but do not know which tools are available? Or which framework fits your use case? Read on to know how to choose the right execution framework.
Category blogs - Featured
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Cognitive Product Support:Next Phase of Intelligent Support Services
Today, customized user experiences and burgeoning demands are two major expectations from customers in an As-a-Service economy. Hence,the same anticipations have been building up for the technology sector. Read how Cognitive Product Support could unleash a number of far-reaching impacts.
Blog Category Listing
259
Jul 25, 2017
Dynamically Scaling Industries with Huge Gamut of Regression Challenges and Their Solution
Scaling can be at any level: enhancing operations, upgrading software, introducing new software in the present setup, and extending global reach, among others. Solutions such as regression make it possible to scale up to higher levels.
Never suffer a pitfall, select the right execution framework
Accessibility approach for IVI and IFE
This blog emphasizes the importance of Accessibility in In-Vehicle-Infotainment and In-Flight-Entertainment space, the current status of lack of accessibility in many systems, and how HCL with its focus on accessibility & how we can leverage our expertise in that we gained from many different engagements.
Enhancing Agent Experience at Contact Centres
Contact center technologies flourished, answering customer questions and solving their problems has progressively become simple.But that has not directly translated to better efficiencies of cost reductions for the enterprises.This write-up focuses on the agent pool that completes interactions and transactions with the customer. Read on to know more.
