Many organizations have adopted the design thinking approach as a part of their culture to tackle complex problems and improve their existing products or designs. Following the iterative process of Research, Ideate and Prototype, they have embraced the design thinking process to create a fresh new product. Read this blog to know more.
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Cognitive Product Support:Next Phase of Intelligent Support Services
Today, customized user experiences and burgeoning demands are two major expectations from customers in an As-a-Service economy. Hence,the same anticipations have been building up for the technology sector. Read how Cognitive Product Support could unleash a number of far-reaching impacts.
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Empathy—the Backbone of Design Thinking
How To Prevent Faults in Virtual Network Functions (VNFs) Through Pattern Recognition
The exponential network growth has led to several VNF deployment challenges. A cutting-edge VNF SLA monitoring solution ‘VNFs Fault Prevention by Recognizing Fault Patterns’ enables effective VNF SLA fault management. It comprises four modules - User Traffic Profile Generator, Traffic to Metrics Pattern mapper, Fault Pattern Database, and Pattern recognizer.
Incremental Innovation using Design Thinking
With the five key tenets of design thinking at its core - empathize, define, ideate, prototype, and test, the ‘discover-design-go’ solution was implemented to effectively address user needs. From gaining user sympathy to designing prototypes based on feedback, the technologically feasible and economically viable solution resulted in ‘incremental innovation’.
