Cognitive Product Support:Next Phase of Intelligent Support Services
Today, customized user experiences and burgeoning demands are two major expectations from customers in an As-a-Service economy. Hence,the same anticipations have been building up for the technology sector. Read how Cognitive Product Support could unleash a number of far-reaching impacts.
Feb 01, 2017
Bits & Bytes of Self-Driving Car
‘Autonomous Drive = Self Drive’ However, the key question is: will it ever be possible to have a car that drives itself? The key to success of self-drive cars, may not, fully lie with engineers. We have to also consider, deeply, social factors. This...
Feb 01, 2017
Using Variability and Volatility for Business Advantage
Business is usually accompanied by a huge degree of uncertainty and unpredictability that manifests in the form of volatility and variability. Our ability to accept variability and volatility will help us plan smarter processes. By doing so, we also...
Feb 01, 2017
Bits & Bytes of Connected Automated Driving
Automated driving is going to bring the next big tech revolution in the automotive industry. The R&D teams of various automotive manufacturers are trying to establish a system that can effectively resolve the randomness of reality in everyday...
Jan 30, 2017
Eliminating Data Vulnerabilities with a ‘Resilient’ Cyber Security Model
In recent years, security testing has emerged as a source of corporate integrity, brand reputation, and customer accountability. Security testing encompasses network, applications, and devices – including opportunities such as IoT security testing,...
Jan 27, 2017
Accessibility- don’t just think compliance, think inclusivity
Technology has come a long way in the past few decades, yet when it comes to accessibility, the digital revolution has barely scratched the surface. Companies need to proactively embrace inclusivity right from conceptualization stage – incorporating...
Jan 27, 2017
Design thinking: Evolution and Innovation
It is difficult to ascertain the origins of design thinking – probably always an integral element of human thought. Technology is a pivotal force when it comes to design thinking. However, it is the engineering division that is largely responsible...
Jan 11, 2017
Digital Transformation and Branding in the Next Generation Enterprise
Digital Transformation must be an integral process in the emergence of the 21st Century Enterprise. Consumers are driving the digital economy and companies must embrace this change by making fundamental changes to its core operations. This blog...
Jan 04, 2017
The Key to Successful Product Support
Product support is provided to customer when the product fails to function in the desired manner. The issue may be with the customer's usage or with the embedded software/hardware failures. Questions on quality arise when testing/lack of end-to-end...
Jan 04, 2017
The Essence of Contextual Enquiries
Let us have a look at the word – Context. It specifically means “The situation within which something exists or happens”. Now, let us concatenate it with application development. Before laying down the stepping stone for the application, one must...Pages
May 19, 2017
Network Slicing – Enabling Next-Gen 5G Mobile Network Optimization
Network slicing enables operators to deploy multiple independent end-to-end networks, potentially with the same infrastructure. Each slice can be customized for different services and businesses resulting in significant revenue savings. Network...
Apr 05, 2016
Docker and its Relevance in DevOps
If you have been following open source, you might have heard about Docker and containers, and the impact it is going to have on Virtualization and DevOps. In this article, I would like to introduce you to the concept of Docker and how it fits...Jan 27, 2017
Accessibility- don’t just think compliance, think inclusivity
Technology has come a long way in the past few decades, yet when it comes to accessibility, the digital revolution has barely scratched the surface. Companies need to proactively embrace inclusivity right from conceptualization stage – incorporating...
Nov 03, 2017
Application of Data Science in Product Testing
Data Science these days is dominating the discussions on technology solutions, across the board, Product development process has a great potential to benefit from it. This blog explores how, we can use Data science to improve the quality of a...
Jun 27, 2016
Li-Fi: Data through illumination
Li-Fi or Light Fidelity has emerged as next gen technology of wireless communications. It simply means data through illumination. Discover how it is one step better than existing Wi-Fi technology
Jul 21, 2017
Improving product support for telecom software through design thinking
In Traditional Telecom Tech Product Support Model, customer complaints raised either by phone support lines or logging system or some other means are first analyzed by Enterprise Support Team. Adaptive software design and knowledge sharing can go a...
Feb 08, 2017
Executive Summary @ a Finger Click – A Technocrat View
In today's day and age, business leaders are faced with a lot of information clutter that prevents them from taking informed decisions. Automated text summarization is a technique that can help them sift through all unimportant content and get to...
Jul 27, 2016
Digital Transformation for Telcos can enhance customer experience
The telecom industry, is currently striving to address a wave of challenge and transformation.Discover how organizations can combat challenges by altering their focus from ‘quality of service’ to ‘customer experience’.