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Category blogs - Featured

Blog Category Listing

Analytics and IoT
786
Analytics and IoT are set to make Science fiction a reality. Underpinned by information and communication technologies, advanced analytics is blurring the line between what we once called science fiction and the reality.
istock
464
To stay ahead of the competition, we need to add value to our product by generating new ideas.The secret behind spawning effective ideas for your business is by studying your users closely. This blog provides the basic tenets of contextual Inquiries...
21st Century Enterprise
1,728
Innovation has become a vital tool in this highly competitive world where success and survival is at stake for existing businesses and start-ups. This puts pressure on industry to strive for continual innovation. The Design Thinking is a mechanism...
Impact Of Engineering
562
The usage and impact of Engineering Analytics across the product development lifecycle stages (Design, Test, Sustenance, and Support) is well understood and articulated. This blog series talks about the end user dimension to Engineering Analytics...
Product Support
566

Dec 05, 2016

The Success Mantra of Product Support

Satish Varadarajan Senior Technical Specialist

Product support has become a differentiating factor for many customers today. Maintaining the same level of consistency across the product life cycle is the key. The three main aspects that form the inner layer of product support are: Response Time...
Regression
2,079
Present day Industry & its complexities
Istock
1,939
Today, organizations around the globe are making efforts to make their products and services accessible to people with special needs. Engineers must ensure they create products and services that are accessible to people with disabilities.
Managed Engineering Services
1,497
Today, companies are looking to be agile, lean, and improve continuously. Discover how managed model in engineering services answers problem with staff augmentation model
Cucumber - Automating scenarios and behaviors
925
Behavior Driven Development is an agile software development technique which helps in building functionality incrementally as per its expected behavior. Discover how BDD is realised using open source tool-Cucumber
Digital Transformation
1,400
Digital Transformation must be an integral process in the emergence of the 21st Century Enterprise. Consumers are driving the digital economy and companies must embrace this change by making fundamental changes to its core operations. This blog...
Regression Testing for OEMs and Service Providers
341
Scaling can be at any level: enhancing operations, upgrading software, introducing new software in the present setup, and extending global reach, among others. Solutions such as regression make it possible to scale up to higher levels.
customer experience
2,512
The aviation industry is witnessing a boom of growth and expansion.  ‘Experience’ is taking the center stage of the customer engagement blueprint.
21st CENTURY
738
IoT is the next phase in the evolution of M2M communication – existing connectivity solutions, therefore, might offer viable opportunities for architecting a mesh network. . A close evaluation of existing channels can help map the way forward –...
Accessibility Engineering
364
Accessibility Engineering has a lot of myths around it due to which most companies tend to shy away from it. In this blog, we try to debunk these myths and show how accessibility makes complete business sense. Read this blog to know more.
Cloud
325

Jan 22, 2020

Life,Death and CloudComputing

Jasbir Singh Dhaliwal Global Program Manager

Blog is an interesting take on cloud computing fundamentals and how these fundamentals mimic human life and life philosophies. Cloud technology (as we all know) is major technological disruption in the field of computing - democratizing the compute...
IoT Analytics
2,481

Mar 09, 2017

IoT Analytics: At Edge or on Cloud?

Maniappan Rajagopalan Senior Enterprise Architect

Increasing data volumes necessitates robust data processing and analytics capabilities to drive business value. Consequently, choosing between multiple platforms like Cloud and Edge presents a challenge. Adopting a hybrid approach is the way forward...
Improving product support
872
In Traditional Telecom Tech Product Support Model, customer complaints raised either by phone support lines or logging system or some other means are first analyzed by Enterprise Support Team. Adaptive software design and knowledge sharing can go a...
Transforming Product-Centric
633
Large legacy product R&D organizations will have to transform in a non-disruptive way into a Service R&D organizations. This will need extensive collaboration and herein design thinking has a major role to play. Read this blog to find out....

Product Support: Being proactive is the way forward
Aman Bhardwaj - Senior Management Trainee - ERS Practice Team | December 14, 2016
510 Views

The blog highlights the essence of smart support solutions. It addresses the general apprehensions which firms have when they release a new product and emphasizes on the need for a proactive support system. The argument is supported by statistics to strengthen the cause of the shift. The blog mentions about how can we go about adopting a proactive approach and why is it the need of the hour.


Aravind Gorja

Analytics and IoT are set to make science fiction a reality
Aravind Gorja - Associate Manager - ERS | December 13, 2016
786 Views

Analytics and IoT are set to make Science fiction a reality. Underpinned by information and communication technologies, advanced analytics is blurring the line between what we once called science fiction and the reality.


Sampath Kumar

Get close to your users to unravel valuable product ideas
Sampath Kumar - DESIGNER, ERS | December 12, 2016
464 Views

To stay ahead of the competition, we need to add value to our product by generating new ideas.The secret behind spawning effective ideas for your business is by studying your users closely. This blog provides the basic tenets of contextual Inquiries to capture data and ideate with a cross-disciplinary team.