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Improving product support
838
In Traditional Telecom Tech Product Support Model, customer complaints raised either by phone support lines or logging system or some other means are first analyzed by Enterprise Support Team. Adaptive software design and knowledge sharing can go a...
Transforming Product-Centric
610
Large legacy product R&D organizations will have to transform in a non-disruptive way into a Service R&D organizations. This will need extensive collaboration and herein design thinking has a major role to play. Read this blog to find out....
Hyper Personalization
784
Over the years, the focus on standardization through mass manufacturing has shifted to personalization through automation and smart manufacturing. 
Cyber Security in Avionics: Becoming Future Ready
823
The dependence on software in the aviation industry is increasing rapidly. Software systems used by the defence departments are in a constant state of risk, thanks to complex interferences from multiple sources. Protecting the software from cyber...
Design Thinking
902
Many organizations have adopted the design thinking approach as a part of their culture to tackle complex problems and improve their existing products or designs. Following the iterative process of Research, Ideate and Prototype, they have embraced...
 Fault Prevention
503
The exponential network growth has led to several VNF deployment challenges. A cutting-edge VNF SLA monitoring solution ‘VNFs Fault Prevention by Recognizing Fault Patterns’ enables effective VNF SLA fault management. It comprises four modules -...
Incremental Innovation using Design Thinking
670
With the five key tenets of design thinking at its core - empathize, define, ideate, prototype, and test, the ‘discover-design-go’ solution was implemented to effectively address user needs. From gaining user sympathy to designing prototypes based...
Network Slicing
753
Network slicing enables operators to deploy multiple independent end-to-end networks, potentially with the same infrastructure. Each slice can be customized for different services and businesses resulting in significant revenue savings. Network...
DAG
274
DAG is a set of upto 16 Exchange mailbox servers which automates recovery at the database-level after a database, server, or network failure. This blog teaches you hassle free creation and configuration of a DAG in a click.
Card Sorting Blog
828
Card sorting helps us understand users’ perception of the information space where a group of SMEs or users provide inputs, based on which, the information architecture is defined. Read to know how it can benefit you
Improving product support
838
In Traditional Telecom Tech Product Support Model, customer complaints raised either by phone support lines or logging system or some other means are first analyzed by Enterprise Support Team. Adaptive software design and knowledge sharing can go a...
Eliminating Data Vulnerabilities with a ‘Resilient’ Cyber Security Model
1,023
In recent years, security testing has emerged as a source of corporate integrity, brand reputation, and customer accountability. Security testing encompasses network, applications, and devices – including opportunities such as IoT security testing,...
Digital Transformation
1,377
Digital Transformation must be an integral process in the emergence of the 21st Century Enterprise. Consumers are driving the digital economy and companies must embrace this change by making fundamental changes to its core operations. This blog...
Swarm Robotics
1,848
Swarm robotics is a rapidly evolving multi-robot technology that draws inspiration from swarm intelligence found in nature. As compared to single robots or other multi-individual systems, swarm robotics offer scalability, stability, cost...
Design Thinking
744
Enterprises striving to harness new technologies and fulfill emerging consumer demands often face unfamiliar challenges – design thinking is a comprehensive problem solving approach that considers several aspects to create a multifaceted solution,...
Unified Communication
758
The way we have used communication is changing and is evolving along with technology with unified communication leading the way. Integration of real-time communication tools helps people to exchange ideas and perform their work more effectively
Incremental Innovation using Design Thinking
670
With the five key tenets of design thinking at its core - empathize, define, ideate, prototype, and test, the ‘discover-design-go’ solution was implemented to effectively address user needs. From gaining user sympathy to designing prototypes based...

5 Best Bot Building Practices
Sainath Bommisetty - Technical Lead | August 8, 2017
419 Views

Allowing users to ask questions and interact real-time with a brand on messaging platforms is the new tactic used by businesses. Chatbots are the resources being used to help users solve problems and promote interactivity. Here I am explaining about 5  best practices to be taken care of while building a bot.
 


Why Every Organization might go for the API Management
Sathish Gurumoorthy - Senior Technical Manager ,Engineering R&D Services | August 1, 2017
604 Views

Blog sets out to establish the relation between API and micro services. With the increase of Mobility & SOA and with the advent of MicroServices, it is the need for a comprehensive design to expose services as API and enable better integration, re-use, and agility.


Contextual Enquiry, Understanding users with Observation and enquiry
Chander Prakash Pandey - Manager - Creative Design,ERS-SDES | July 31, 2017
567 Views

This blog talks about how contextual enquiry has impacted design thinking. Designers are now becoming more motivated to think strategically and holistically before starting any design. Designers are now looking to be a part of the initial research to get more clarity and information about target users and product, so that they can provide appropriate design solutions to the customers.