Technology is becoming more pervasive and is driving the healthcare space more than any other force. It is expected to develop dramatically in the future as continuous technological innovation keeps transforming healthcare. Technology-enabled healthcare or connected health is a collection of multiple other terms, including Telecare, TeleHealth, Telemedicine, mHealth, Digital Health, and eHealth. It merges different aspects like telecommunication technologies, media and digital information to enable patients, service providers, and healthcare professionals easily ingress information and data to ride insights. It’s pertinent to analyze how this can enhance the quality of healthcare by benefitting patient experience.
The room to use mobile technology has augmented in the last few years with the growing use of smartphones, personal digital assistants, and tablets. This is supported by a proliferation of health apps and fitness wearables like Fitbit. However, there are still several barriers including the fact that connected health solutions are driven by technology and developed without keeping in mind the people they are aimed at. It is important to pinpoint and address these challenges through scaling and changing the pace of changes, imparting education and training and addressing concerns over funds and liabilities.
Technology-enabled patient care and connected healthcare solutions have the power to drive patient engagement and change the holistic patient experience landscape in future. Read more on how this can be possible in the blog post here.