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Investing in accessibility
264
Embracing accessibility has its own hurdles – unclear guidelines and cross-geography contradictions have led to legal repercussions and negative publicity. Therefore, companies must eventually define their own product norms – in a bid to increase...
Technology that Touches Lives
1,023
Accessible technology is the technology that users can adapt to meet their visual, hearing, dexterity, cognitive, and speech needs and interaction preferences. This blog takes a look at the key factors that one has to keep in mind while building an...
Accessibility
680
Technology has come a long way in the past few decades, yet when it comes to accessibility, the digital revolution has barely scratched the surface. Companies need to proactively embrace inclusivity right from conceptualization stage – incorporating...
Accessibility Engineering
526
A million unique perspectives exist beyond the tried and tested answers – these must be incorporated into usability testing methodologies to ensure real and universal accessibility. We discuss why specially-abled people are vital to the efficacy of...
Product Support
503
Product support is provided to customer when the product fails to function in the desired manner. The issue may be with the customer's usage or with the embedded software/hardware failures. Questions on quality arise when testing/lack of end-to-end...
Accessibility Engineering
807

Dec 21, 2016

Is this the Era of Digital Discrimination?

Aravind Mahendran Senior Management Trainee, ERS

This blog talks about the era of digital discrimination where we take a look at the barriers involved in delivering digital services to people with disabilities and the services that can be provided to overcome this scenario.
Impact Of Engineering
537
The usage and impact of Engineering Analytics across the product development lifecycle stages (Design, Test, Sustenance, and Support) is well understood and articulated. This blog series talks about the end user dimension to Engineering Analytics...
Istock
1,672
Today, organizations around the globe are making efforts to make their products and services accessible to people with special needs. Engineers must ensure they create products and services that are accessible to people with disabilities.
HCL ERS business in Japan
808

May 19, 2015

HCL ERS business in Japan

GH Rao President - Engineering and R&D Services (ERS)

"Indian providers are traditionally strong in engineering service”
Accessibility
680
Technology has come a long way in the past few decades, yet when it comes to accessibility, the digital revolution has barely scratched the surface. Companies need to proactively embrace inclusivity right from conceptualization stage – incorporating...
Mechanical Testing
158

Apr 05, 2019

Automation for Mechanical Testing

Murali Krishnan Technical Manager

Now- a- day’s modern test automation tools are available in market along with more advanced features compared to past 10-years history of test automation. These test automation tools generally  are  advanced in testing the software...
Contextual Enquiry
479
This blog talks about how contextual enquiry has impacted design thinking. Designers are now becoming more motivated to think strategically and holistically before starting any design. Designers are now looking to be a part of the initial research...
Digital Wave
320
The digital thread is going to change our future and business models of the future. We should not be surprised if we see different prominent players dominating the market in future than the traditional or familiar names in automotive industry or to...
Enabling the Cognitive  in Product Support
329
The buzz words of automation, AI, RPA and others have been the mantra of all discussion forums, conferences, and even news channels! What is interesting to see is if you look at 5 of the top 8 companies by market cap in the world – Amazon, Alphabet...
Investing in accessibility
264
Embracing accessibility has its own hurdles – unclear guidelines and cross-geography contradictions have led to legal repercussions and negative publicity. Therefore, companies must eventually define their own product norms – in a bid to increase...
Accessibility Engineering
526
A million unique perspectives exist beyond the tried and tested answers – these must be incorporated into usability testing methodologies to ensure real and universal accessibility. We discuss why specially-abled people are vital to the efficacy of...
Impact Of Engineering
537
The usage and impact of Engineering Analytics across the product development lifecycle stages (Design, Test, Sustenance, and Support) is well understood and articulated. This blog series talks about the end user dimension to Engineering Analytics...
Elevator
632

Aug 11, 2017

Fully Automated Robotic Enterprise – Can it become a reality?

Badri Narayanan Rangarajan Mangadu Delivery Head EMEA - Consumer & Commercial Industries

A completely automated enterprise calls for machine-led functions across the board: front office, production, and back end. Read how companies are harnessing the power of Artificial Intelligence for more than just repetitive tasks, and explore the...

Accessibility- don’t just think compliance, think inclusivity
Sayani Ghosh - strategy consultant on ERS | January 27, 2017
680 Views

Technology has come a long way in the past few decades, yet when it comes to accessibility, the digital revolution has barely scratched the surface. Companies need to proactively embrace inclusivity right from conceptualization stage – incorporating ‘human’ development principles like Design Thinking and Universal Design into their product lifecycles.


Accessibility Engineering: The Ball in the Goal
Hardik Baweja - HCL ERS division as a Business Analyst | January 25, 2017
526 Views

A million unique perspectives exist beyond the tried and tested answers – these must be incorporated into usability testing methodologies to ensure real and universal accessibility. We discuss why specially-abled people are vital to the efficacy of accessibility testing. Product testers who experience disabilities as a part of their daily lives, approach the process with their unique and ‘human’ expectations and requirements. 

 


The Key to Successful Product Support
Muthu Kumar Ganesan - LEAD ENGINEER | January 4, 2017
503 Views

Product support is provided to customer when the product fails to function in the desired manner. The issue may be with the customer's usage or with the embedded software/hardware failures. Questions on quality arise when testing/lack of end-to-end testing impacts product quality. Companies nowadays aim at releasing products faster to maintain their market share which may lead to quality being compromised. What customer expects is 100% error/defect free product. Is this achievable? What measures needs to be taken for delivering high quality products? Read this blog to find more insights on this.