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Customer Feedback Tools

Feb 04, 2015

Customer Feedback Tools

Manikandan Ramaswamy - Technical Specialist
Technical Specialist
There are numerous customer feedback tools. By comparing the different measurements, we can conclude that each has its own applicability, and limitations.
How to make a light, cheap solar powered car

Feb 04, 2015

How to develop a light-weight, cost-effective solar powered car

Sushant Kumar - Member Technical Staff, Engineering and R&D Services
Member Technical Staff, Engineering And R&D Services
Through this blog, I would like to propose a basic idea for designing and developing a light-weight, cost-effective single seater solar car, and also discuss the various technologies involved  in this project, which  offers great scope f
Setting up BPM Center of Excellence

Feb 03, 2015

Setting up a BPM Center of Excellence (CoE)

Shantanu Baruah - Vice President
Vice President
I recently wrote a blog on how BPM can help in front office innovation by enabling back office automation.
Smart Cities Can Improve The Quality Of Urban Life

Jan 30, 2015

Smart Cities Can Improve The Quality Of Urban Life

GH Rao - President - Engineering and R&D Services (ERS)
President - Engineering and R&D Services (ERS)
Integrating Devices and adopting technology planning in our Infrastructure will give rise to smart cities with a better quality life
Apache Storm

Jan 30, 2015

Apache Storm in HDInsight

Prathameshwar Pratap Singh - Technical Manager
Technical Manager
HDInsight: What is Storm? How do you use Storm in HDInsight? Why choose Storm over Spark streaming?
Visual Design

Jan 29, 2015

Visual Design vs. Usability

Rahul Ranjan Nigam - Senior Designer - Creative Design
Senior Designer
You must be hearing words like UX/UI/VD and it is quite fascinating that ‘Visual Design & Usability’ are hot topics in Tinsel Town these days.
We need Deep Data, not Big Data

Jan 13, 2015

We need Deep Data, not Big Data

Ravi Sankar C J - Vice President
Vice President
In an article titled, “How big data can revolutionize pharmaceutical R&D”, the McKinsey Global Institute estimates that applying big-data strateg
Performance Monitoring Using Cycle Mode and Marathon Runs

Jan 07, 2015

Performance Monitoring Using Cycle Mode and Marathon Runs

Dipon Samaddar - Test Engineer
Test Engineer
Image courtesy:


virtual services

May 05, 2017

Creating realistic test scenarios with test data and virtual services

Marianne Hollier - IT Specialist - Application Development
Customers often think what are the best ways to create tests and virtual services to get the most out of their test data with Rational Integration Tester. Marc Van Lint’s recent article about how to use test data in tests and virtual services sums...
HCL & Pega

May 29, 2017

Delivering a Consistent Omnichannel Customer Experience with a Next-Gen Digital Platform

Sandeep Srinivasan - Senior Sales Director, Head of Digital Platforms
Senior Sales Director, Head of Digital Platforms
Digitalization has ushered in a renewed focus on the customer and elevated the importance of maximizing conversation at every touch point. To succeed, businesses must transform more than just how to serve customers.
Simplifying Archival Backups

Feb 17, 2017

Simplifying Archival Backups: Towards Smarter Storage

Ravinder Gahlout - Ravinder Gahlout, Product manager – BackupNXT
Customers are grappling with cost inefficiencies arising from increasing data volumes. Understanding the difference between data backup and archival is the first step to a viable solution – enabling end-user access irrespective of data location.

Dec 19, 2018

IoT is pushing UC forward towards Glory

Ajitesh Gupta - Senior Solution Director
Senior Solution Director
Technology is changing the game in fields like IT, Healthcare, etc. and IoT is no exception. Where IoT is a relatively new trend focussed on connecting traditionally unconnected devices, UC is a mature market largely involved with real-time...

Jun 13, 2019

Build Server Health using the power of powershell

Rabia Sharma
Blog talks about powershell and its usage. It can be used across domains and is of much greater help since it is quite simple to use. Blog shared the information about its usefulness and advantages over other languages. The example shown in the blog...

Jun 09, 2016

Service-level Agreements in the Cloud: Immaterial?

Prafull Verma - Fellow & Practice Leader - Unified Services Management
Fellow & Practice Leader - Unified Services
Service Level Agreements have been an integral part of the cloud. They emerged prominently with the proliferation of ITIL in the IT Service Management world. We would like to focus on the inconsequentiality of SLAs in the cloud.

May 26, 2017

SAP Customer Experience and Commerce Part 3 – Digital Future Ahead

Paul Edwards - SAP Solutions Architect
SAP Solutions Architect
In the first part of this blog we looked at some of the reasons why many CRM projects over the last ten or so years hadn’t met their objectives – and in the second part of the blog we considered why things might be different now with emergence of...

Sep 06, 2018

Power of NetBOT @ Cisco Live 2018

GAURAV MADAN - Deputy General Manager & Global head - DATA Networks practice
Deputy General Manager
Enterprise networks are no longer going to be hardware-defined and innovations in software can bring unique differentiation. In line with this, we have developed a network automation framework called NetBOT. We have already deployed NetBOT for Cisco...
HCL ROAR Simplifies Billing

Jul 18, 2017

The Great Migration Has Begun!

Tarun Vaid - Associate Consultant (Marketing)
Associate Consultant (Marketing)
The advent of cloud computing resulted in significant changes in the IT landscape. As organizations increasingly migrate towards cloud, problems around security and performance need to be resolved.


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