The client faced multiple obstacles that impacted its ability to operate effectively. These included:

HCLTech migrated the client’s mainframe environment to a collocation data center to ensure dedicated space for client-exclusive operations. We also onboarded next-generation mainframe equipment to reduce the mounting technical debt. Our team optimized the storage environment and eliminated the “ghost clusters” interspersed across the client’s tape grid. Owing to our standardized global delivery model, the transition was completed on schedule and as per the initially defined targets. We ensured consistent service throughout the transition phase to keep operational disruptions at bay.