Adobe Summit 2024 – The Digital Experience Conference | HCLTech

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HCLTech at
Adobe Summit 2024

 

HCLTech Advantage
Experience Powered by AI

An enhanced digital experience solution to transform your enterprise marketing landscape

Stories from #AdobeSummit

 

Overview

HCLTech has partnered with Adobe for over 16 years and is recognized as an Adobe Platinum Partner. With global expertise in multiple Adobe products, our cutting-edge solutions extend user experience with AI and data-driven solutions built on top of Adobe's platform. With our diverse portfolio of solutions, including the Advantage Experience suite, we have helped 200+ customers reimagine their customer journeys to create a difference. Together, HCLTech and Adobe are shaping the future of digital experience, providing businesses with innovative digital transformation programs and stakeholders with seamless total experiences — customers, employees and users alike.

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HCLTech at Adobe Summit 2024

Our Session

 

HCLTech Breakout Session at #AdobeSummit2024

Crafting total experiences with data, AI and human-centricity

In this session, we explored innovative strategies that harmonize cutting-edge technology with genuine human connections to drive transformative results. We also discussed how your brand can transcend conventional boundaries, optimizing for unparalleled success in today's dynamic landscape with a holistic total experience approach ingrained with data strategies.

Sadagopan S
Sadagopan S

Executive Vice President, Global Head of SaaS & Commercial Applications, Digital Business Services, HCLTech

Ranjith Chalasani
Ranjith Chalasani

Senior Director, Data and Analytics & BI, Office Depot

HCLTech’s Breakout Session at #AdobeSummit2023

PenFed Credit Union – Gaurav Bhatia, Chief Marketing Officer

Supercharge CX with Data-Driven Transformation

In this session, we talked about data-driven transformation enables businesses to gain valuable insights that enterprises can use to create customized experiences and optimize CX strategies. Supercharge your customer, drive revenue, and increase customer satisfaction with data

AkzoNobel – Joris Vollebergh, Global Director Digital CoE
AkzoNobel – Joris Vollebergh, Global Director Digital CoE

Maximising Business Value Through an Integrated CX Value Chain Transformation

In this session, we explored the potential of a full CX value chain transformation and how it is important for maximizing business value for enterprises. Ultimately, an integrated CX value chain transformation aims to create a sustainable competitive advantage by differentiating the business from competitors and driving customer loyalty and retention.

Customer Perspectives

E.ON

Dr. Victoria Ossadnik

Chief Operating Officer - Digital Member of the Board of Management

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Victoria Ossadnik

TracFone

Pablo Fernandez Alberti

Director, Digital Customer Experience

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Dr. Victoria Ossadnik
 

Total Experience Strategies at your fingertips: Discover where you stand in your TX journey with HCLTech

Total experience is creating waves in the world of experiences. It is here to change the way enterprises provide experiences. Be it customer experiences, employee experiences, multi-experiences or user experiences, everything is changing. HCLTech's TX Maturity Assessment empowers organizations to gain deep insights into their capabilities and chart a transformative path toward experience centricity without bounds.

Don't let your potential go untapped.

TX Maturity

Our Solutions

  • Elevated
    Commerce
  • Enhanced
    Experience
  • Connected
    Marketing
  • Customer Data
    & Insights
  • Scaling
    Innovation
  • Industry
    Solution

Elevated Commerce

Enhanced Experience

Connected Marketing

Customer Data & Insights

Scaling Innovation

Industry Solution

Featured Case Studies

Providing seamless user experience for a hard disk manufacturer
Case study

Providing seamless user experience for a hard disk manufacturer

HCLTech leverages Adobe to deliver stellar growth by enabling collaboration

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Unified global engagement for a leading bank in Australia
Case study

Unified global engagement for a leading bank in Australia

We created global engagement platform and marketing automation using Adobe cloud experience suite

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Driving best in class customer experience for an European electric utility company
Case study

Driving best in class customer experience for an European electric utility company

How HCLTech leveraged Adobe Experience Cloud to deliver a boost in sales

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Delighting an American mobile phone provider with seamless CX
Case study

Delighting an American mobile phone provider with seamless CX

HCLTech defined and implemented a break through transformation journey for a customer-centric organization

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Optimizing business processes and enhancing performance
Case study

Optimizing business processes and enhancing performance

HCLTech delivers impactful business results for an American cloud storage organization

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Driving customer-first digital transformation for an American multinational software company
Case study

Driving customer-first digital transformation for an American multinational software company

We augmented global web operations and professional service capabilities for client

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Setting up growth trajectory for an American manufacturing company
Case study

Setting up growth trajectory for an American manufacturing company

HCLTech defines future-ready omnichannel platform and roadmap for transformation

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Accelerated growth with HCLTech and Adobe partnership
Case study

Accelerated growth with HCLTech and Adobe partnership

Enhanced organization-wide business processes for a global chemical company

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Delivering an adaptable, extensible and expandable e-commerce platform
Case study

Delivering an adaptable, extensible and expandable e-commerce platform

HCLTech and Adobe drive remarkable transformation for a leading consumer goods company

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Setting up an athletic wear retailer for significant online sales growth
Case study

Setting up next-generation digital engagement platform for streamlined transformation

We defined future-ready omnichannel platform and roadmap for transformation journey

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Digital transformation program execution for world's top law firm
Case study

Digital transformation program execution for world's top law firm

We defined marketing content delivery platform and roadmap for transformation journey

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Our Leaders at Adobe Summit

Jill Kouri
Jill Kouri

Chief Marketing Officer
HCLTech

Sadagopan S
Sadagopan S

Executive Vice President, Global Head of SaaS & Commercial Applications, Digital Business Services
HCLTech

Ananth Subramanya
Ananth Subramanya

Executive Vice President, Digital Business Services
HCLTech

Hannah Byrne
Hannah Byrne

Senior President, Digital Business Services
HCLTech

Nick Sarkisian
Nick Sarkisian

Vice President, Digital Business Services
HCLTech

Kapil Tyagi
Kapil Tyagi

Associate Vice President, Digital Business Services
HCLTech

Virender Singh
Virender Singh

Associate Vice President, Digital Experience Platforms
HCLTech

Analyst Recognitions

HCLTech Rated As A Leader In IDC MarketScape Worldwide Adobe Experience Cloud Professional Services 2022 Vendor Assessment

HCLTech Positioned As A Leader In Avasant Digital CX Services 2022-23 RadarView

HCLTech positioned as Leader in Avasant AR/VR/XR Services 2022 RadarViewTM