Simplifying Experiences with HCLTech and ServiceNow Impactful Collaboration
Imagine a world where every process flows seamlessly. That’s our vision, powered by ServiceNow. As an Elite partner with ServiceNow, we’ve orchestrated 1,100+ successful engagements. From ITSM to ESM, our experts optimize operations, enhance employee experiences and boost customer satisfaction. Through our strategic partnership, we swiftly enable enterprises to adopt ServiceNow’s generative AI capabilities. This unlocks the full potential of AI, optimizing processes and driving innovation across organizations. With our dedicated CoEs, we facilitate innovation, research and development to continuously enhance service offerings and stay at the forefront of enhancing total experiences.
HCLTech and ServiceNow
Capabilities
Experts
Solution accelerators
License portfolio
ServiceNow engagements
We Are at Knowledge24
In today's digital economy, experiences reign supreme, serving as the currency by which businesses thrive. At HCLTech, we recognize that enterprises no longer simply run a business – they craft and deliver experiences that define their successes. These experiences must be seamless, authentic, purposeful and inclusive, catering to the diverse needs of employees and customers alike.
With our commitment to enhancing experiences, HCLTech is at the forefront of transforming workplaces worldwide. By leveraging the power of GenAI, we supercharge Total Experiences, elevating them to new heights of innovation and efficiency. Through a blend of human-centric technologies, we create, enhance and elevate experiences that transcend the ordinary.
At the heart of our strategy lies the Now Platform by ServiceNow, an intelligent foundation designed to streamline workflows, automate tasks and enhance overall efficiency. Leveraging HCLTech’s expertise alongside ServiceNow's digital workflow solutions, our approach is centered around unifying people, business processes and technology, ensuring a seamless flow of work across all facets of the organization. From front-office interactions to middle-office operations and back-office functions, our solutions provide proactive and preventive measures, maintaining harmony and resilience in every aspect of business operations.
Our Speaking Sessions
Ask the Pro Session
Strategies for scaling GenAI to transform employee and enterprise experiences
Meet our Pros at HCLTech booth to discover the why and the how of the strategic approach we recommend our customers to take as they embark on their journeys to bring the power of Gen AI into their organizations.
At HCLTech, we leveraging our brain trust of 2,000+ experts to deploy unified experiences and harmonize siloed operations across front, middle and back offices by providing proactive and preventive measures across industries and drive successful business outcomes.
GTM Leader
USM BU, HCLTech
Presales Head
USM BU, HCLTech
Theatre Session
Harnessing GenAI powered ‘total experiences’ for digital transformation
Embark on a transformative journey to elevate #TotalExperiences for your customers and employees and revolutionize your IT operations through the seamless integration of GenAI capabilities in your technology landscape. Our GenAI-powered solutions on ServiceNow help global enterprises innovate faster, launch products and services at the speed of digital, proactively identify opportunities for efficiency gains and optimize business processes. We design and deploy total experiences for enterprises to make sense of data and make intelligent decisions that generate the best business outcomes.
HCLTech’s global delivery capabilities, deep industry expertise and IPs and consulting-driven approach harnesses the power of the Now Platform®️ to maximize the value delivery to businesses and unlock value through GenAI.
Senior Vice President & Global Head
Digital Workplace Services, HCLTech
Awards and Recognitions
Leader in ISG Provider Lens™ ServiceNow Ecosystem Partners - ServiceNow Consulting Services - US 2023
Leader in ISG Provider Lens™ ServiceNow Ecosystem Partners - ServiceNow Implementation & Integration Services - US 2023
Leader in ISG Provider Lens™ ServiceNow Ecosystem Partners - ServiceNow Managed Services Providers - US 2023
Leadership Perspectives
“We are delighted to double down on our partnership with ServiceNow to enable our clients to unlock value through GenAI. HCLTech’s differentiated portfolio and engineering heritage positions it to deliver practical and customized GenAI use cases to clients as they move forward with their digital transformation agendas.”
C Vijayakumar
CEO & Managing Director, HCLTech
“HCLTech offers a wealth of ServiceNow expertise to the world’s leading businesses. It is an honor to extend our partnership to the co-creation of industry specific GenAI solutions that will ignite our customers´ growth engines with transformative experiences.”
Bill McDermott
Chairman and CEO, ServiceNow
Services and Offerings
Process consultancy and advisory
Offering process-driven transition to design new process frameworks and enable process assessments against industry frameworks
IT service management
Providing ITIL4-aligned business solutions for enterprises focusing on delivering automated solutions with predictive intelligence and GenAI
IT operations management
Enabling organizations to gain visibility across infrastructure and apps while maintaining service health and optimizing cloud delivery
IT asset management
Our solutions streamline the management of hardware, software and cloud assets, maximizing enterprise investments through a single architecture