Overview
Discover the ideal platform for clinical trial professionals to network, exchange ideas and stay updated on the latest advancements in the field. This conference is a unique opportunity to connect with industry experts and gain insights into cutting-edge developments. With unparalleled expertise in decentralized clinical trials and patient engagement, we provide an integrated digital solution that effortlessly adapts to your unique needs—whether it's tailored for a specific site, study, therapeutic area or user.
Our platform is not just customizable; it's built with flexibility and precision to enhance every aspect of your clinical trial process. From robust application support to comprehensive E-training, from ensuring clinical and drug safety support to global device provisioning, we offer an omnichannel solution with self-service capabilities, integrated best-in-class technologies, multilingual support and personalized end-user profiling. We are the trusted partner driving innovation and operational excellence in clinical trials.
Meet us at Annual Outsourcing in Clinical Trials Nordics 2024 to see firsthand how we’re redefining clinical trial operations. Discover how our cutting-edge solutions can streamline your trials, ensuring efficiency and success at every stage.
Our Capabilities
Years of partnering with leading and emerging life sciences and healthcare enterprises
Life Sciences companies are our clients
Leading healthcare companies are our clients
Life sciences and healthcare clients around the world
People dedicated to life sciences and healthcare solutions
Solutions
Application support
Our Clinical Application Helpdesk transforms support models to drive efficiency and synergy by adopting a multilingual approach, ensuring streamlined query resolution and enhanced responsiveness. By integrating L1 and L2 support for EDC (Engineering Design Check) and CTMS systems and leveraging vendor OEMs (Original Equipment Manufacturers) for L3 support, we deliver comprehensive and effective solutions in real time. Additionally, our AI-powered chatbot further enhances overall performance.
E-training
Our e-training solution transforms clinical support services by adopting a comprehensive approach, ensuring streamlined processes and enhanced efficiency. By providing e-training for investigators and patients, developing and delivering training materials and offering on-demand eLearning, we deliver effective and real-time support to patients, clinical sites and sponsors. This integration enhances overall performance and optimizes the training experience.
Global device provisioning
Our global device provisioning solution transforms asset management by adopting an agile approach. By integrating patient-specific device build and lifecycle management, device distribution with data plan purchases and comprehensive device and network configuration, we deliver effective solutions in real time. Additionally, our kitting, shipping, logistics and track-and-trace capabilities further enhance overall performance and optimize the device lifecycle.
We focus on sustainability by using sustainable packing materials, reusing equipment and accessories and utilizing courier services with a green footprint, enhancing overall efficiency and performance.
Clinical and drug safety support
Our Remote Nurse and Patient Concierge services transform patient care by adopting a comprehensive approach, ensuring streamlined support and enhanced adherence. We deliver effective and real-time solutions by integrating e-visit services, Remote CRA (Clinical Research Associate) support, and patient study adherence monitoring. Additionally, our pharmacovigilance case processing and automation capabilities further enhance overall performance and optimize patient safety.
Success Stories
Scaling device distribution for Medidata from 1.5K to 10K+ per month
HCLTech optimized Medidata's delivery network and enabled seamless operations, enhancing the customer experience.
Developed an immersive XR-powered training solution
HCLTech empowered field service engineers to deliver service excellence with precision and expertise for a client, a prominent player in the MedTech industry, with an immersive XR-powered training solution
American biotechnology corporation pivots to decentralized clinical trials
To make clinical trials easier for patients, our client was looking for a solution to support end-to-end remote trial management on a global scale.
Our Resources
Revolutionize member enrollment with a next-gen platform
Boost customer experience and loyalty
The influence of generative AI on computer system validation
Generative AI has transformed software testing, allowing for the automation of tasks like test case creation, synthetic data generation and bug detection.
Ensuring safety and innovation while integrating AI into medical devices
As the healthcare industry increasingly embraces AI, organizations need to be prepared to address the emerging regulatory challenges
The role of AI in optimizing clinical trials
Artificial intelligence is playing an important role in optimizing clinical trials, including site identification and selection
Demystify medical device integration with Decentralized Clinical Trials
Connected health devices and the creation of libraries for them during the conduct of clinical trials will deliver value to sponsors and patients
Analyst Recognitions
HCLTech recognized as a Leader in Everest Group's Connected Product Engineering Services PEAK Matrix® Assessment 2024