Real-time In-store Insights (RII): Retail Space | Retail AI
HCLTech Real-time In-store Insights Solution

Overview

HCLTech Real-time In-store Insights (RII) leverages IoT to enable retailers to make intelligent, real-time decisions, transforming the retail space and co-creating personalized shopping experiences. Using radar-sensing and camera imaging, RII captures accurate demographics and real-time insights, employing distributed computing and AI to track key touchpoints. The solution presents insights through web-based dashboards, facilitating swift tactical and strategic decision-making with retail insights, heat maps and trend reports. RII is scalable with minimal establishment costs, ensuring a high ROI and addresses shopper privacy concerns by operating independently of end-user devices.

Overview

Features

Highlights key retail touchpoints and in-store times, providing accurate footfall counts. Correlates with staffing and promotions, offering insights into queue management.

Integrates seamlessly with existing ERP, CRM, and PoS software. Correlates with inventory, sales, and profitability metrics for informed decision-making.

Provides visibility of real-time retail insights on web-based apps. Custom analytics and role-based access enhance accessibility.

Features a global, adaptable solution with minimal requirements. Innovative radar technology ensures functionality in challenging conditions, operating independently of end-user devices.

Key Benefits

Redefine smart shopper

Redefine smart shopper

Create rich demographic sets correlated with seasonality and product listings using retail analytics to understand buying behavior better.

Optimize in-store operations

Optimize in-store operations

Redefine layout and staffing models to improve inventory turns based on footfall and purchase trends, optimizing operational costs comprehensively.

Personalize in-store experience

Personalize in-store experience

Track and enhance shopper-staff interactions at key touchpoints, design smart planograms to increase conversion rates, ensuring a personalized retail journey for each customer.

Scale and transform

Scale and transform

Implement an easily scalable architecture for a high return on investment. Prioritize integration with Point of Sale (PoS) systems and loyalty programs to enhance customer retention.

Insights and News

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